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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,917 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,917 reviews

November 18, 2023

Their sales department is fantastic but their service department is absolutely horrible to deal with. More

by KBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Patton, Bryce Nightengale
Nov 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

November 18, 2023

The finance guy Leithe was amazing he tried his best to get us out as soon as possible. He made the whole trip worth it. Trey Wooley was a big help and was very communitive. I drove over two hours to buy a More

by abbyshay11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Charly Aguilar
Nov 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

abbyshay11, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 17, 2023

Management personal named damien alvarez should be taken of his position. Super rude person. When ask to remove lojack option he became hostile and threatened to decrease dealer discount since i dont want t More

by riverasl08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Damian Alvarez
Nov 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

riverasl08, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

November 17, 2023

We worked with 4 people during our process of buying a Jeep Rubicon X at Shottenkirk Chrysler Dodge Jeep Ram Prosper. Alejandro was very helpful the moment we inquired about a Rubicon via email. There wa More

by lindquist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton, Assistant Service Manager, Charly Aguilar, Alejandro De La Rosa, Bryce Nightengale
Nov 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

lindquist, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 17, 2023

At the beginning it was a difficult situation because I had to trade a car and the credit wasn’t helping much. They figured it out a way to get a nice deal for me. I’m very happy with the service. More

by simon21abp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Matthew Kramer
Nov 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

simon21abp, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 17, 2023

Professional and courteous service attendant. Explain full repairs, cost and amount of time needed to fix my vehicle. Job well done. More

by jcastro89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Nov 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jcastro89, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

Whitney is the best a great experience. meet several people are very helpful ask for Whitney More

by kenneth_smith76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton
Nov 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kenneth_smith76, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

November 17, 2023

It was quite a good experience with Austin and his team . . it was quick turn around More

by IVATURIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Nov 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

IVATURIM, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 17, 2023

Absolutely amazing! Very kind and patient! Wonderful team that will go out of there way for you. Whitney went above and beyond for us! We will be going back for our next More

by dingus1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Patton, Bijon Parker
Nov 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 16, 2023

The service manager was very courteous and very helpful. She kept me up-to-date on my vehicle. and when I picked it up on the weekend, the people there were very nice and helpful as well. I really appreciat More

by Todd Thompson 45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Nov 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We truly appreciate you taking the time to write about your experience at our service department, Todd. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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