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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,917 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,917 reviews

December 01, 2023

Aaron was great to work with. He took care of me swiftly and listened to everything I was looking for in a new truck! More

by alex.noffsinger45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavaugn
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

alex.noffsinger, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 30, 2023

Sale team are good, parts and service not so great. Had some problems in the past More

by johan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

johan, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

November 30, 2023

Hunter is an excellent service manager who kept me informed throughout the process of determining what was happening with my truck. More

by andyp94
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

andyp, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 30, 2023

Everything was smooth. Car was ready prior to the estimated completion time and I was picked up promptly with the car service provided More

by berni.shalda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

berni.shalda, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2023

Very convenient and professional. Courteous staff. Knowledgeable and communicating. I trust them and will always take my Jeep to them. More

by jerrywright8608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jerrywright, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 30, 2023

I made an appointment and my vehicle was immediately in the bay getting worked on.. The staff was courteous and professional; that goes a long way when you’ve has a rough few days prior. I appreciate the g More

by Steven Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorrdyn Runte and Tom D’arcy
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Steven Johnson, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2023

Great service. Prompt and done well. Good customer service. Would go again and recommend to others. More

by carolinedavis730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

carolinedavis, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 30, 2023

Lacey was very attentive and detailed. She provided clear communication and expectations. I will reach out to her for all my service needs. More

by KOWALSKICONSTRUCTIONLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lacey
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

November 30, 2023

Failure to communicate after purchase of vehicle. No follow with promises made when contacting dealership. More

by txcowboy1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Vega
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 29, 2023

Kenny my service advisor was super helpful. He gave me information helpful in making my decisions. More

by arvapalliranjith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Nov 29, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

arvapalliranjith, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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