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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,917 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,917 reviews

December 02, 2023

They fixed my issues. I'm good to go with the service Leon provided me. More

by Camry owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Vega
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

December 02, 2023

Shottenkirk Prosper are the absolute best! We will never go anywhere else! Ever! Ever! Ever! More

by amyserrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Alvarez, David Mata, Bijon Parker
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

amyserrato, thank you for sharing your experience with us. We appreciate your feedback!

December 01, 2023

Great service from start to finish helping my family member get their suv. They even went above and beyond and delivered. More

by Erikk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf, Leith Almetwaly, Whitney Patton
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Erikk, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 01, 2023

Although we are having major issues with our van itself, the service has been good at the service center. More

by bethkim917
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bethkim, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 01, 2023

Blake was great to work with. We felt like he treated us very fairly. I don't think the car was detailed like we were told it would be, but overall a very good experience and woul More

by KROBRIEN78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

KROBRIEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

December 01, 2023

I took my vehicle in for repairs, and they were repaired, but when I received my vehicle came out with other problems that were not present. My vehicle now swerves left to right as I am driving down the roa More

by jcastro89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anonymous
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jcastro, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

December 01, 2023

Never an issue when i take my truck in. vveverybody is always prompt and polite. More

by juptain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

juptain, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 01, 2023

My service advisor Lee Hall was great and kept me updated on my repairs. He got my vehicle done went promised. Great service ! Will be returning for all my services. More

by smith122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hall
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

smith, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 01, 2023

service was great, explained repairs. Service was completed on time would continue to have my veh More

by frankpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

frank, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 01, 2023

Poor communication very long wait time more than a months no loaner cars no rental car nothing for an issue related to the car More

by ahmedanasfouda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy who sold me the Wagoneer I can’t remember his name I give him zero
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Dec 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ahmedanasfouda, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

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