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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,917 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,917 reviews

December 06, 2023

It took a month to finalize this sale due I assume partially due to out of state buyer. Trouble in getting correct papers to purchase and delay in being able to ship to Georgia. All in All car was a More

by Mikeburel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Whitney Patton, Bryce Nightengale
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Dec 07, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mikeburel, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

December 05, 2023

Super helpful and friendly customer service also very prompt on time management. Definitely go back More

by meganbrookelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Damian Alvarez, Greggory Mccoy, Edward Sanchez, Bryce Nightengale, Bijon Parker
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Dec 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

meganbrookelewis, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 04, 2023

Everyone was very friendly and helpful. I Will definitely return for any future auto purchases. More

by dustyb724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton, Bryce Nightengale
Report | Print
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

dustyb, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 04, 2023

If it’s gonna be three days before you can even look at the vehicle or run a diagnostic then you really shouldn’t have the people drop it off. I mean an appointment should be an actual appointment. But onc More

by sspatton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

sspatton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

December 03, 2023

Quick and easy oil change. They also completed service on recall item. Very professional. Thanks More

by Thomasmarshall9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thomasmarshall, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 03, 2023

Really appreciate the courteous service department. I brought my vehicle in for the scheduled oil change and tire rotation; the technician noticed a nail in the side wall and repaired the tire also. I More

by anabel367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Skeleton
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

anabel, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 03, 2023

Lupe was a great help in getting us in our new Ram. Satisfied from start to finish More

by quinlan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe in Sales
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

quinlan, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 03, 2023

Definitely slower than I anticipated, but was explained to me it was caused from previous strikes. Job was done efficiently. And I appreciated the communication I had with my advisor, Lee. More

by charlottewright3
Recommend Dealer
Yes
Employees Worked With
Lee Parks?
Report | Print
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

charlottewright, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 03, 2023

Non professional and deceptive. The entire process has left a bad taste in my mouth. More

by W.R.Inc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leith Almetwaly, Damian Alvarez, Leon Vega
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Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 and ask for one of our managers.

December 02, 2023

Always Great service. Caring about their customers. All departments Working as customer advocate always throughout services. More

by archeez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

archeez, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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