Shottenkirk Chrysler Dodge Jeep Ram Prosper

Good dealership but at times lacks experience. I also would like to speak with a mechanic at times to build a relationship but that’s never happened. The Service Advisor can’t always answer my que I also would like to speak with a mechanic at times to build a relationship but that’s never happened. The Service Advisor can’t always answer my questions but never offer the option to speak with the mechanic. More

Good experience with the sales team. Did most of the initial discussion by telephone with Kevin sending a video of the vehicle. This worked well and sped up the final purchase of the tr Did most of the initial discussion by telephone with Kevin sending a video of the vehicle. This worked well and sped up the final purchase of the truck. More

The CDJR team delivered on all their promises and made the process easy for us. the process easy for us. More

Micheal was knowledgeable, and friendly and helped us narrow down our choices and decide on which vehicle would best fit our needs. He answered every single question (there were a lot) that we thought of narrow down our choices and decide on which vehicle would best fit our needs. He answered every single question (there were a lot) that we thought of, and since we'd called ahead, he pulled the vehicles out for us and had them ready when we arrived. Leith ran numbers and ensured the payment would fit our budget before we'd even seen the vehicles, which had them ready when it came time to sign. Both gentlemen made the process quick and easy, allowing us to enjoy the process and conversations. We also had the opportunity to meet Teresa, learn more about her role at the dealership, and chat about the Hornet. More

The dealership was clean, friendly, and had a nice selections of vehicles. Knowledgeable staff as well selections of vehicles. Knowledgeable staff as well More

Mathew was awesome! Very knowledgeable and helpful! The whole experience was quick and easy. I am very happy with my vehicle choice. Very knowledgeable and helpful! The whole experience was quick and easy. I am very happy with my vehicle choice. More

Great service, professional, staff, quality work. Jeff and the service department was great. Be back in the future. Jeff and the service department was great. Be back in the future. More

Disappointment is the first statement I'd like to make. I felt like I wasted my time and my day called in advance to have some things possibly done and it sounds like you didn't have the proper people ther I felt like I wasted my time and my day called in advance to have some things possibly done and it sounds like you didn't have the proper people there to do it. I should've been told that so I wouldn't waste my time, I was told that the front end cannot be duplicated but the minute I leave it's duplicated. also disappointed in the cost. I have never paid that much for an oil change entire rotation if I knew it was gonna be that expensive. I would have not done it at least not there. When you call at a sufficient time in advance, the person on the other line, should tell you the truth. If you can't do it on that particular date, tell the person the truth instead of just trying to get them in to get business. More

Very good service and excellent response from staff. I would decently recommend Shottenkrik Chrysler for service I would decently recommend Shottenkrik Chrysler for service More

Everyone was very polite and professional especially Lacey Skelton. Shuttle service is great. Parts dept was very helpful. Lacey Skelton. Shuttle service is great. Parts dept was very helpful. More