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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,914 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,914 reviews

December 28, 2023

Went above and beyond for me. The greatest customer service I have experienced in years. More

by verenaclothingboutique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Czuwala
Dec 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 28, 2023

I got a recommendation on a text that was $64 and when I paid it was $104. They said they made a mistake when the sent me a the text. More

by gomez1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

December 28, 2023

Aaron Bantu was a pleasure to work with. He is very professional, detailed oriented and answered all my questions. More

by jespinosa66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
Dec 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jespinosa, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

December 27, 2023

If I could give a negative star, I would. Took my daughter’s Jeep in because it wouldn’t start. They quoted a fix of over $4,000. Took it to Driver’s Edge and they said it only needed a new b More

by KPratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Dec 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

KPratt, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

December 27, 2023

Wow - what great customer service! ! Thank you Leith Almetwaly, for reaching out to my extended warranty providers (Ethos) and getting a coverage exception for my 2020 Ford F-150! I pur More

by bpkinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly
Dec 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 26, 2023

Brice was amazing. He walked me through the details of the recall, and sent me updates as soon as my car was ready. More

by SethR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

SethR, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 25, 2023

After keeping my car for months and not providing any type of rental car for this new broken vehicle I paid $32K for, I finally got it back and it is not put back together correctly. I have to take it to More

by jajo9147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jajo, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Chrysler Dodge Jeep Ram Prosper and ask for one of our managers.

December 25, 2023

Fast, friendly, knowledgeable service! I enjoyed my experience and look forward to working with you in the future. More

by tstirman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 25, 2023

Mathew and Sales and the Finance did team did an excellent job providing me service and getting my Jeep gladiator. That was extremely happy as a customer and look forward to buying another vehicle f More

by mdesignsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer, David Mata, Bryce Nightengale
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 24, 2023

The entire experience was fantastic. The sales finance and technical support all went above and beyond to make my experience one of the best. I will buy here again. More

by russellrodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Cannon, Daniel Czuwala, Alejandro De La Rosa
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

russellrodge, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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