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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,913 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,913 reviews

January 21, 2024

hunter has always been available whenever I text or call. He always takes care of what I need in a timely manner. More

by shawnakapete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hunter ingram
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Jan 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

shawn, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 21, 2024

In and out in 1 1/2 hours buying my Ram Rebel. From test drive to financing. No hassle. More

by rockwallman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Schwerdt, Bryce Nightengale
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Jan 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 20, 2024

Brice was excellent. He is the reason I came to Shottenkirk for Jeep service. Everyone else was exceptionally kind and courteous. More

by Jminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brice
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Jan 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time out of your day to share your wonderful experience with us, Jminter. We are delighted to hear you were treated with kind and courteous service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 20, 2024

1/15: took my name and number and said they’d call back. 1/16: Still no call back. Called again, scheduled an appointment and asked for a rental. 1/18: Not aware of my request for a rental, but got one. T More

by b325is
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jan 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

All vehicles in need of diagnostic are scheduled for a drop off appointment. We work every vehicle in as work flow allows but are unable to put a vehicle in line for diagnosis until it is at the dealership. We always want to get every vehicle in for diagnosis as quickly as possible to minimize the inconvenience for our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 20, 2024

A truly kind and caring gentleman. Made my experience go smoothly and Matched me up with the perfect truck. More

by sbjeep08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 19, 2024

The dealership was like a ghost town, very little activity, and many spaces were completely empty. I was disappointed to hear that I would have to leave my truck there for a week to have a diagnostic More

by jlevrunstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

All vehicles in need of diagnostic are scheduled for a drop off appointment. We work every vehicle in as work flow allows but are unable to put a vehicle in line for diagnosis until it is at the dealership. We always want to get every vehicle in for diagnosis as quickly as possible to minimize the inconvenience for our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 18, 2024

Lacey was a great advisor and helped me a lot! Would definitely recommend her to someone else. More

by CKIRCHOFF14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jan 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

January 18, 2024

Scheduled maintenance for oil change, tire rotation, window cracks and door not closing. They didn't have any to check on the window cracks, and denied they could find an issue with the door closing. More

by jeffaggie94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jeff, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

January 18, 2024

Excellent attention and willingness to help me with the vehicle I was looking for for my business. More

by cedominguezm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Teresa Slade, Bijon Parker
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Jan 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 18, 2024

Great people. Friendly and knowledgeable. Dealership is clean and well kept. the place to buy a car. More

by gonzorob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Damian Alvarez, Bryce Nightengale
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Jan 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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