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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,912 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,912 reviews

February 07, 2024

Cody did an excellent job! We will be back to see him! He was a true professional! More

by MJK III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
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Feb 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 06, 2024

This was our best experience at any car dealer. Everyone was much more professional and courteous than other dealers I have been to. Blake was awesome. When we returned on Saturday, we were re-assi More

by Mitrooper9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupe Garcia, Bryce Nightengale, Teresa Slade, Lee Hall
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Feb 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 06, 2024

Great service, sales was knowledgeable about the vehicles and options, management was respectful and avoided the stereotypical car sales nonsense. I was particularly impressed with the concierge that helped More

by robinsonjr2110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
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Feb 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

robinson, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 05, 2024

Jordyn does a great job of communicating throughout the entire service process. She is clear in setting expectations and is a great brand ambassador to Shottenkirk in Prosper. More

by msforslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 05, 2024

Was told in financing that LoJack $500 add on was required but have screenshots of additional details that said nothing of the sort. Service NEVER answers the phone. Called for 2 days trying to fin More

by snmnstrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

Feb 06, 2024 -

snmnstrs responded

I tried to call and asked for a sales manager was told everyone had customers so I will try again later.

February 05, 2024

Austin Scott was friendly and kept me well informed of the repair process and the repairs were completed in a timely manner. More

by chasemmartin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

martin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 04, 2024

Amazing experience during one of the hardest parts of my life. Michael and team made it awesome. More

by PAUL.RANDELL14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale, Teresa Slade
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Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

PAUL, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 04, 2024

Great service, everything was handled well and promptly. Had a wonderful experience how everything came out. More

by JPCARRANZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blackwood
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Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JP, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 03, 2024

Keith and the rest of the crew were very friendly and accommodating. I will recommend the dealership store all my friends. More

by widetracs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
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Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 03, 2024

Excellent service! Very attentive and timely! One of the better dealerships that I have personally used. More

by M.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Bolton
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Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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