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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,912 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,912 reviews

February 14, 2024

Very helpful; transparent with prices and timeframes; always replied back to inquiries; will definitely use them again More

by emeroldiis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 14, 2024

Great Service! Would bring my vehicles back again. Thank you for the excellent work on my truck. More

by brh1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 14, 2024

This dealership has really declined, lots of people no longer work there. I drove a long distance to do business at this dealership. dissapointed More

by t_bone71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no idea
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Feb 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 and ask for one of our managers.

February 13, 2024

Dishonest used car sales team. They will show a cheap price then add expensive addons. They wanted to add $2000 of fees on top of the sales price. They will also charge a tracki More

by mtahir
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Trey Woodley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

February 12, 2024

The team member who assisted me was incredibly kind and helpful on my last visit More

by kristin.rankins
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kristin, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 12, 2024

Great! Professional keep on top of the situation and the patience to deal all the time More

by lgduque
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper !

February 12, 2024

It was time for an oil change, so we called Jeff. He said the next day wasn't looking busy and to bring the car in early. He took the car in as soon as we arrived and we took up residence in the lo More

by laurajean47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

laura, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 12, 2024

I had a great experience with Michael. He is very enjoyable to be around. Thank you! More

by rbaldwin99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 11, 2024

Michael was great just didn’t enjoy the financing and the trade in less than two other car places. Had quotes on. More

by Jasono12347
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Couturier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jason, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

February 10, 2024

The quote for my trade was a big joke and a waste of time communicating with your group. More

by scrosbie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Online Rep.
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Feb 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

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