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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,912 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,912 reviews

March 20, 2024

I would not take my vehicle here again. Service was terrible. My car stayed at service for 5wks. My adviser never updated me. I had to call multiple times to get updates and all I received More

by hailpdrtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

March 20, 2024

Bad communication. Visited twice now and both times have had bad experience. Won’t return. More

by fd75068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn Runte
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 and ask for one of our managers.

March 19, 2024

Great communication. Very fast working through my warranty issue. They provided me with detailed info on what they were doing. And gave me an update of what to expect on More

by bradallen1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
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Mar 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

brad, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - !

March 19, 2024

I just got home from work and truck won't start and park brake light on More

by C.allen01.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijon Parker, Chris Blackwood, Zachary Smith
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Mar 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

March 15, 2024

Best car buying experience! !! I do sales and I was impressed !! Everybody did their job fast and efficiently.. More

by parismoore940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam !! Was cool and professional , Bijon Parker
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Mar 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

paris, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 15, 2024

Kenny was super helpful and amazing. Hope to see him again. Everything else was not up to par More

by COLLIN.KRUSE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blackwood, Kenny Bolton, Lee Hall, Zachary Smith
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Mar 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

COLLIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

March 15, 2024

I had to pay for a rental car and the work was never completed on my jeep in the time frame promised, which was a waste of time and money. I know it is not my service advisors fault, he has been working More

by Jessica
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Hall
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Mar 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jessica thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

March 14, 2024

Cody was great and very informative. If I had questions not only did he answer them he also gave me the reason for his answer. Cody also walked me through all the maintenance on my car a More

by Rob Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Randle
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Mar 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rob, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 14, 2024

Highly recommended. Really professional and Friendly staff. Especially Trey, He's an excellent salesman. It was my first time visiting and I got the car I was looking fo More

by profident007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijon Parker
Report | Print
Mar 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 13, 2024

My experience with CDJR Prosper was very good. Cody Randle was an excellent service advisor who took care of all my Ram truck's needs. Highly recommend using their service department. More

by JackmanL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Report | Print
Mar 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jack, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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