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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,912 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,912 reviews

April 18, 2024

Great customer service and wonder service center that completely fixed our vehicle in less than 24 hours. More

by s_washington22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 18, 2024

Previous oil change took well over 2 hours, this time I called and asked if I needed to make an appointment and was told that I did not need an appointment and there was only 1 car ahead of me. I arrived i More

by xnlfgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Apr 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 18, 2024

The drop off and pick up process was smooth and everyone was very friendly and helpful. Jordyn kept me updated on my Jeep while it was with the service department. More

by versiemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 18, 2024

Aaron was very helpful in having all the models I was trying to decide on available for comparison. Everything went fairly quickly while finalizing the deal. More

by brian@brianduke.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

brian, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 17, 2024

Thanks to Shottenkirk team for excellent handling. Especially like to mention about Michael Couturier. He had been very helpful and courteous in handling my case. More

by Anil Dhanasri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vaughan, in the finance department had been great too.
Apr 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Anil, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 17, 2024

Brendon was nice to work. Helped us get a car at the price we wanted More

by jmurrabazo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hernandez
Apr 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 16, 2024

I have a very good experience every time I go to the dealership especially Jeff . He is very professional and friendly. All his recommandations are valid. Thank you More

by benzz196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 16, 2024

This team uncovered that I was given misinformation about my paint coverage and finally can order the recall part. They were very responsive...vs. my experience 3 months ago. More

by cloper122
Recommend Dealer
Yes
Employees Worked With
Oscar and a young gal with darker hair
Apr 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 15, 2024

Appointment and the service were reasonably good, no complains on communications as well. I took shuttle home, however the vehicle service was completed around 4:30 PM and they were not able to send sh More

by dmitryli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Apr 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for providing this feedback about your experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 14, 2024

Lacey in the service department was excellent at keeping me informed about my vehicle. Bryce is the best at making sure that I am taken care of long after the sale More

by Wj3k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Nightengale
Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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