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Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
1,912 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram
Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,912 reviews
May 07, 2024
Jeff is our go to service advisor. I have recommended him to our friends with jeeps. I have recommended him to our friends with jeeps. More
by jwilliamson91
Verified CustomerEmployees Worked With
May 06, 2024
They had my jeep in their shop for a whole month doing warranty repairs on my engine. When returned to me, they failed to mention my vehicle sustained hail damage, which they told me I was responsible for warranty repairs on my engine. When returned to me, they failed to mention my vehicle sustained hail damage, which they told me I was responsible for paying. They made excuses that the mechanic quit his job and that’s why it took so long to get back. They also failed to check my empty coolant reservoir as part of the multi-point inspection. In reassembling my engine, they managed to mess up inner fender guard and now my tire scrapes it any time I tuen. The service advisor had poor communication and neglected to ever call or text me until I demanded updates. I would not hear from him for 4 or more days at a time. I used their preferred car rental company at first until that vehicle’s battery died and they tried to charge me $50 to come jump it in my driveway. I was out $2000 in car rentals due to the lengthy repair where my vehicle no doubt sat in their parking lot awaiting hail storms and Im currently out $500 for the hail deductible. More
by Mr.C
Employees Worked With
Lee Hall
May 05, 2024
A really cool salesman. Very profession and courteous. He made my experience hassle free for sure Very profession and courteous. He made my experience hassle free for sure More
by kingbowser83
Employees Worked With
May 05, 2024
We got a lemon and they went above and beyond to make it right. We appreciate them so much right. We appreciate them so much More
by Hillshane2833
Employees Worked With
May 05, 2024
Great experience, vehicle was serviced quickly and Jordyn kept me up to date on progress during every step. kept me up to date on progress during every step. More
by sbehrens99
Employees Worked With
May 04, 2024
Service department is good. I wouldn’t buy a car from them because they charge over sticker and add a ton of extra fees I wouldn’t buy a car from them because they charge over sticker and add a ton of extra fees More
by cjtefft72
Employees Worked With
May 03, 2024
Very friendly, great customer service, easy to work with, knowledgable, got introduced to everyone, highly recommend this dealership. knowledgable, got introduced to everyone, highly recommend this dealership. More
by k_lee_texas
Employees Worked With
Other Employees :
Bryce Nightengale, Bijon Parker
May 03, 2024
My only issue is that Jeep needs to be a little more understanding when it comes to mods on the vehicles and warranty. I understand the whole factory warranty policies process, but to make a vehicle tha understanding when it comes to mods on the vehicles and warranty. I understand the whole factory warranty policies process, but to make a vehicle that has a huge aftermarket capability and claim out of warranty when there is a none manufacturer issue hurt the brand! Harley Davidson navigates this and so can Jeep! More
by Justin mccarthy
Employees Worked With
