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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,911 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,911 reviews

May 13, 2024

All in all everyone I worked with was helpful and did what they could to make my deal work. We hit a couple of snags with timing that was out of their control but in the end it all worked out and I love More

by JULIAMCMULLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
May 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JULIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 13, 2024

The entire experience was easy and went as planned. No high pressure and the salesman was very knowledgeable. The papers that I had to sign were complete and I had no issues with the finance team expla More

by bhanevold1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
May 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prospe!

May 11, 2024

Car buying process was relatively easy, however, I still haven’t received my final new car paperwork. I have called the dealership twice and keep being told that someone from Finance will call me back but n More

by soshaunw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cam (sales) and Jason (Finance)
May 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

May 10, 2024

Jeff was easy to work with and had great communication with me when coming in at the tail end of a frustrating moment. He got the simple repairs scheduled quick for me and made sure it was taken care of More

by Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Alison, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 10, 2024

Great service! I went in for an oil change and tire rotation. Ryan made sure my spare was rotated too! He is super helpful and made me feel like my Jeep was in grea More

by t.hollon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 10, 2024

Austin did a great job keeping me informed and walking me through what to expect during the process of having a warranty item replaced. I would recommend these guys to anyone looking to have any service More

by cdmclemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 10, 2024

The service team was just however that didn’t stop them from providing excellent service More

by mariemcdonald007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

marie, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 09, 2024

Perfect credit and negotiations need not apply at this dealership. Guarantees consist of false advertisement of prices and waste of customers time. Every conversation with this horrible dealership increas More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Garrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
May 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

May 08, 2024

My service writer quit , Jordyn took over and it was seemless. She got the tech on track and communicated to me what was going on More

by jamesmgrisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blackwood
May 09, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

james, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 07, 2024

Jeff is our go to service advisor. I have recommended him to our friends with jeeps. More

by jwilliamson91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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