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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,972 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,972 reviews

January 10, 2022

Went there today to get a Tahoe that was priced on the Internet for 32k. They came back with all these added fees telling the vehicle was now 41k. They are misleading and require you to pay a reconditioni More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex khamlich
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Jan 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Stephanie, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jan 12, 2022 -

Stephanie responded

No thank you! Yall have done lost my business and now several others in the furture. I already bought another Tahoe from Holiday Chevrolet in Whitesboro tx who has great friendly service and no hidden fees. I am very satisfied so no need for contact!

January 05, 2022

Kevin was amazing and greeted me at the service station. He address all of my questions and provided transportation to my office. Kevin called me each step of the way as the vehicle was being serviced and More

by Mario A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 06, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mario , thank you for the awesome feedback! You're right, Kevin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 04, 2022

Great customer service and Bijon was wonderful to work with throughout the super quick process. More

by janawitherspoon83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijon
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jana, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 03, 2022

The dealership really understands the value of their customers time. I informed the dealer I was on a tight schedule and they pre-scheduled the technician. The technician was able to swap out the radi More

by wagnede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayaz
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 03, 2022

They were extremely fast and efficient during my oil change and turn signal fix. They were the nicest service guys I’ve ever talked with. Technicians did and extremely efficient job More

by Brycenighten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, fayoz
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Bryce, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 01, 2022

Very fast and knowledgeable. No pressure, truly cares about their customer's priorities. Will definitely buy from them again. More

by jkiss35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 31, 2021

I like the fact that everyone I came in contact with was very friendly and eager to do the work I needed on my truck More

by lancasteredmond.2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, and Kevin
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 30, 2021

Caesar was an excellent sales rep. Responsive to all concerns and questions. Very helpful and friendly. Not pushy at all More

by cm55williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
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Jan 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for your outstanding review! We're very happy to hear that Caesar was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 29, 2021

Once again Hunter took care of the service appointment from start to finish. Thank you! More

by Erikk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
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Jan 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 29, 2021

Ordered a 2022 Jeep Wrangler Rubicon on 11/8/21 from Shottenkirk Prosper CDJR, agreed on a price and gave a deposit. Vehicle was built and being delivered. Dealership decided not to honor the price and More

by mcrespo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Grady General Manager
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Jan 03, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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