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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,968 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,968 reviews

February 03, 2022

They did a great job with follow-up, trade-in value, and customer service. Recommend! More

by Jeep21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hundee Omer
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Feb 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

February 02, 2022

Quick and easy buying process. Staff was very friendly and not pushy. Would recommend to anyone looking to purchase a Jeep. More

by atongkaoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug McClure
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Feb 02, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 31, 2022

Doug was excellent and took care of me, my service needs were exceeded during and even after the sale. I would recommend that you check this dealership out if your considering a purchase of a new or used ve More

by Wj3k3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug McClure
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Jan 31, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 31, 2022

The staff was helpful and friendly and they answered all of the questions I had. More

by Jgood0611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra
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Feb 01, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 30, 2022

Everyone provided excellent service Kevin my service advisor and the service manager and shuttle driver More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin English
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Jan 31, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JC, we are pleased to hear that you had an excellent experience with Kevin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 27, 2022

Excellent service! Got the exact vehicle I wanted and the staff was very helpful throughout the entire process. More

by brandonberens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Brian
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Jan 28, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review, Brandon! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 27, 2022

Very pleasant to work with. They made the buying experience easy and less stressful. Our sales person, Bryce, was great. Would deal Wilton him again More

by DVader8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Nightengale
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Jan 28, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 26, 2022

Nice place. New. I’m going to fill in words now. I dont like surveys More

by DhusbyNyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
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Jan 27, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

January 26, 2022

Sales staff was initially confused and didn't respond well to inquiries and price negotiation. More

by gkayvee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freeman, Grady, Herron, Vanyadio
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Jan 27, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jan 27, 2022 -

gkayvee responded

Initial contact was typical, but Heather Freeman was unprepared to deal with price negotiation impasses and refused to respond to further contact. Call to GM Chris Grady was helpful, but Freeman seemed to disappear from the transaction. The take-it-or-leave-it approach to pricing was not appreciated. Grady referred me to Sales Mgr. Herron who was also helpful. I received several emails from someone named Brittany, but she never responded to my emails or inquiries. Then Freeman reappeared to schedule delivery of the car but was a no-show for the appointment! Then a new sales rep appeared, named The-The who was helpful but never followed up after the sale as she said she would. The shining star in the deal was not a salesperson, but the title clerk in the business office, Claire Davenport. She made sure the title to the car and a check for a $300 credit was sent to me promptly. Management should encourage sales staff to respond promptly to all customer calls and emails and work harder to be deal makers with out-of-state buyers. The car I bought was as advertised and I'm pleased with it.

Jan 27, 2022 -

gkayvee responded

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January 26, 2022

I would like to thank everyone for a great buying experience. Most dealerships I’ve dealt with doesn’t care for the customers as shottenkirk did. Made buying a great experience so I will recommend th More

by Chuckwiley36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hyundai
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Jan 27, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review and business as a customer, Chuck. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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