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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,968 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,968 reviews

March 28, 2022

Excellent experience working with Kevin every time we bring our vehicle in he goes above and beyond to make sure we're taken care of. More

by jason.g23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 29, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jason, we are truly grateful for this awesome review! We are thrilled that Kevin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 26, 2022

Awful slick sales tactics. Charge recon on used cars. Also charge paint protectant. 4k over advertised price. I understand that new cars are selling above MSRP, but there i More

by Txcountry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Mar 28, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 26, 2022

I found a car on autotrader that I wanted to see so I drove up from north Dallas to take a look. Friendly folks, as you would expect at a car dealership. My original sales person who I had been speaking More

by Kalton13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of all the names
Mar 28, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Mar 28, 2022 -

Kalton13 responded

Just so you know, this had nothing to do with your employees. They are only doing their jobs. Your practice of advertising a "WHOLESALE" price on Autotrader and Car Gurus just to tack on a "reconditioning fee of $2,100.00" plus other BS fees saying that it's what you charge at retail, is VERY deceptive and bad business. I don't care to talk to anyone at your dealership unless that practice is revoked and you sell for the price you advertised, PERIOD.

March 25, 2022

Clint made everything so simple. There was no haggling and we felt like we got the best deal on our trade and new vehicle! More

by april.roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Rainer
Mar 25, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your feedback, April. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Clint. Please let us know if we can ever help you in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 22, 2022

Easy upfront honest sales and financing with great selection of excellent cars and trucks to choose from More

by daustent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 23, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 21, 2022

I appreciate the fact that you’re close and cont that mean a lot to me,see you on Tuesday… More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN
Mar 22, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Eric, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Mar 22, 2022 -

Eric responded

Alright Alright Alright

March 17, 2022

The service was prompt, friendly and relatively a short wait. The waiting area was accommodating and other team members were equally helpful. More

by drfrank369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Sheldon and Stacey
Mar 17, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 17, 2022

Top notch customer service. Fantastic selection of vehicles. Sales and management care about the customer. More

by MCRyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cole
Mar 18, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 16, 2022

Service was perfect as always. Incredibly helpful staff. Always enjoy my experience at your dealership. More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayaz
Mar 17, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review, Richard! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 15, 2022

This place should be on Harry Hines, not in Prosper. They charge an extra $4500 in fees. The sticker price advertised is just to get you in the door. If you don’t mind the extra fees from this SHADY dea More

by medfordjd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Mar 17, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Mar 18, 2022 -

medfordjd responded

I did respond to 2 different managers, by email and... crickets. No reply but, that’s what you’d expect when they know you’re right and they know, what they’re doing is wrong. It’s ok, there’s nothing they could do to “remedy” the situation. I’ll never shop at that dealer again, no one in my family will, and I’ll do my best to make sure the people I know don’t shop at it. There are already many reviews that mirror mine and a reputation like that grows. If you are employed here I wouldn’t plan on retiring from this dealership they won’t be around that long.

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