Shottenkirk Chrysler Dodge Jeep Ram Prosper

My service rep was very courteous and on top of everything. My experience was great due to him. everything. My experience was great due to him. More

Kevin was great with his communication skills about every step of my vehicles work and the final outcome Can't thank him enough for his prompt and courteous work step of my vehicles work and the final outcome Can't thank him enough for his prompt and courteous work More

Kevin was great, very honest and helpful. He was always responsive, even on his days off (sorry about that!). He was always responsive, even on his days off (sorry about that!). More

Great service from Shottenkirk as always. Friendly staff, quality work and comfortable waiting area. Definitely recommend! Friendly staff, quality work and comfortable waiting area. Definitely recommend! More

Great people, very nice facility, we received our car back clean, freshly washed and ready to go. back clean, freshly washed and ready to go. More

Took my vehicle in for standard service and received excellent service. The service was performed in a timely manner and everything explained to my satisfaction. excellent service. The service was performed in a timely manner and everything explained to my satisfaction. More

Contacted to schedule a test drive. Told each of the three people I spoke with that I was driving 40 miles to their dealership and that I only wanted to drive this particular model (h Told each of the three people I spoke with that I was driving 40 miles to their dealership and that I only wanted to drive this particular model (hybrid). Assured three times (online chat, phone call, text with sales manager, Gary White) that vehicle was there. Drove the 40 miles only to discover that the vehicle was not there, that it was at the railyard. Sent stern text to sales manager expressing my disgust. Received a call back from him asking how they could keep my business. I asked him to send me the OTD and told him that if it was at the MSRP on their website (i.e. no market adjustment), I'd buy the vehicle. Next day, another sales manager, Big John, called me to ask how my experience was the day before. Told him how disappointed it was. He again asked what they could do to earn my business. I repeated what I had said about the OTD and if it had the same vehicle price as advertised, I'd buy the vehicle. A little later, he (Big John) texts me their OTD with an addendum that included $2k for Shottenkirk Care and another $2k worth of LoJack, window tint, and door guards. I replied, explained that a dealer-care package did not make any sense for me because I lived 40 miles away and that I was not interested in any of the other stuff. Repeated that I accepted their offer to sell it for the listed vehicle price. Never heard back from them. Called back a few days later and was told the vehicle had been sold. Honestly, I feel like I dodged a bullet all things conisdered. More

I live in Arkansas, and will not hesitate to return to the dealership in the future. Excellent experience, very professional staff! the dealership in the future. Excellent experience, very professional staff! More

Great visit with the service department . No issues. Nice band new beautiful facility. Great staff. No issues. Nice band new beautiful facility. Great staff. More

Able to get me in at the last minute and finished when they said they would. I appreciate good service! they said they would. I appreciate good service! More