Back

Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,931 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
Contact Dealership

2550 W University Dr

Prosper, TX

75078

Directions

By Type

Showing 1,931 reviews

December 09, 2022

Service was great. They got me in and out quickly. Answered all my question, and I did not have to go loking for them. More

by Loco207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, sevice
Dec 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Shottenkirk Prosper Chrysler Dodge Jeep Ram special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 09, 2022

Great service experience! !! Quick, knowledgeable, fair price, personable experience!! Ask for Jeff he’s fantastic! More

by Cheramiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

December 02, 2022

They took care of the issue with my 2018 Ram Ecodiesel. I was appreciative the dealership was not aggressive about additional maintenance. More

by Thunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
Dec 07, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

November 26, 2022

Quick and friendly people Fast work clean place to sit and wait for work to get done More

by Froggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna , Courtland Owens
Nov 30, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

November 15, 2022

This Dealership Was A Awesome Experience Excellent Customer Service No Long Waiting Time I will Recommend All Of My Friends and Co Workers More

by barnes.cedrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
Nov 15, 2022 -

barnes.cedrick responded

This DealerShip Was A Awesome Experience Excellent Customer Service No Long Waiting Time I Will Definitely Recommend All My Friends And Co Workers.

November 14, 2022

I wish I could give this place a better review, but unfortunately I cannot. The Sales process was great and the rep was patient with my kid who is a bit wild. The haggling wasn't too bad either. So we More

by Unhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtland Owens
Nov 21, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 10, 2022

I should have looked at the reviews before I purchased my vehicle but anyway, Kevin English is the reason why I gave a 10 to the service dept (Wish I could have given him 20). He listened to my problems and More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
Nov 16, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Nov 17, 2022 -

Unhappy Customer responded

There is no reason for me to call, I have spoken to everyone, and not a single person has done anything to assist me with any of my concerns. I’ve emailed the GM, talked to his Executive Managers, still nothing. I don’t believe what I was asking for was out of the norm, I just wanted my concerns addressed. I was told by your executive manager that I have a vehicle that was in the chip shortage so all the features will not work on the vehicle. I am not blaming this dealership for the chip shortage, but this is a dodge vehicle your dealership is selling. My advice to you next time is when someone purchases a vehicle from Shottenkirk Prosper Chrysler Dodge Jeep Ram, inform the customer to go through every and all features listed on the window sticker of that particular vehicle (which should take about 3 or more days) before final purchase. That way the customer will be satisfied with their vehicle. I love my vehicle just missing the bells and whistles that should have come with it.

November 09, 2022

Excellent customer service in service and sales. Very knowledgeable is all area of their products. More

by gogerl888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
Nov 15, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

November 08, 2022

The dealership did an outstanding job. My maintenance rep was thoughtful, courteous and professional. He delivered when promised. More

by Walter.j.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin. English
Nov 14, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review, Walter! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

November 05, 2022

This dealership is an unorganized and negligent entity who does not care about its customers. I’ve had multiple issues that have gone on for months after purchasing this vehicle. Upon my purchase, I had More

by cdwgjmw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtland Owens
...
156
...