Shottenkirk Chrysler Dodge Jeep Ram Prosper

2 1/2 weeks! That’s how long I have waited for 2 rear shocks to come in for warranty work. Yup, less than 17k miles and both rear shocks leak. Seems simple enou That’s how long I have waited for 2 rear shocks to come in for warranty work. Yup, less than 17k miles and both rear shocks leak. Seems simple enough but guess there is a shortage. Also one of the brake assembly need rebuild or something. Told its safe to drive. Absolutely it is, but for this long? My rear tires are now wearing funny, kinda wavy. I was told I probably need…shocks! Now after this long I finally call another dealership, this one in Denton. Give the parts guy my VIN and what I need, his response…. I can have those same day. What?! Or he could order on the lowest possible urgency and still have in 5 days. But that’s impossible! Prosper has had me waiting over 2 weeks! If you simply need oil change, this place is great. For a repair, I’d look elsewhere. More

Outstanding experience with the sales and finance team at Shottenkirk CDJR Prosper! Bijan, Chris Hayes and Aaron were excellent. Their team work is what made the sale. They were able to work with me to get t Shottenkirk CDJR Prosper! Bijan, Chris Hayes and Aaron were excellent. Their team work is what made the sale. They were able to work with me to get the financing, trade in and warranty package price exactly where I needed to be comfortable. I'm not a easy customer to impress and they did just that. Definitely a 10 out of 10. More

Great place to purchase a vehicle from, you’re in an out in timely manner in timely manner More

All I can say is hunter is very good at listening to what you need and what the problems are. There's one Tech that works there. It's name is Eric. It's very friendly and trash real hard to make sure everyth you need and what the problems are. There's one Tech that works there. It's name is Eric. It's very friendly and trash real hard to make sure everything is the way you like it or the way you need or what to fix. More

Shottenkirk Dodge Dealership was awesome! ! Melissa did a great job in making the car buying process easy! I was in and out within two hours. ! Melissa did a great job in making the car buying process easy! I was in and out within two hours. More

Everyone is awesome. Daniel is awesome and the dealership was clean and the staff was very friendly. Daniel is awesome and the dealership was clean and the staff was very friendly. More

Excellent attention from Jesus, without pressure, answering all the questions and helping me choose the best option. answering all the questions and helping me choose the best option. More

I will update this review based on the one item left to resolve. Overall working with Shottenkirk CDJR was a refreshing change. There were very little “required “ add ons by the dealership. Typically those resolve. Overall working with Shottenkirk CDJR was a refreshing change. There were very little “required “ add ons by the dealership. Typically those are not needed: “sealants” really not necessary and we’re not added, window etching which does help in the event the vehicle is stolen and some insurance companies give a discount for that, so a small charge for that is not bad. Anyway they came to me with a reasonable quote right from the start and I was not stuck trying to negotiate thousands of dollars from the start. The process was fairly quick and everyone was very nice. My only issue right now is that it was dusk outside and I didn’t notice a pretty good scuff to the front of the car. I contacted them immediately (within 15 minutes of leaving the dealership) They are currently working with me to get it fixed and I will update the review upon conclusion. More

I had felt that Glenn Polk dealership would take care of a problem with my Ram 1500. After sending me to customer care with no other help. I was informed that C/C was more than willing to help, great I thou a problem with my Ram 1500. After sending me to customer care with no other help. I was informed that C/C was more than willing to help, great I thought. Silly me G.P wanted $1100.00. C/C explained G.P was a privately owned dealership, and could do what they wanted. Enter Shottenkirk CDJR, yes we'll take care of you. Parts were ordered, call was made to drop off truck in the pm. Truck was ready and perfect the next afternoon. Great job. More

Whitney Paton was a dream to work through. She delivered on everything she said she could do. She delivered on everything she said she could do. More