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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,929 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,929 reviews

June 09, 2023

Lacey in service was AWESOME! !! Got everything taken care of on my Jeep. Highly recommend her and the Shottenkirk team! More

by JUSTINMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Service advisor Hunter is top notch. Knowledgeable and great communication. Highly recommend asking for him. More

by OGfatherabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for your wonderful review of Shottenkirk Prosper Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Poor follow thru. Repairs not done. Website does not reflect what happens at dealership. Would not recommend. More

by Jodie.leamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hundee Omer, Peter Yao
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

The dealership was welcoming, clean and most importantly - they were respectful of my time and made sure to get to the bottom of our deal as fast as possible. I'd have no concerns recommending to others. More

by Michael R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your marvelous feedback, Michael. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

Friendly staff and good at communicating thru out the buying process, Whitney is made sure she answered all my questions More

by patdaddy1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

Everyone is so helpful thru the buying process, a real excellent crew from sales to finance More

by rmerryfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dezuniga
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

TERRIBLE! Will never go there again. The worst customer service I have ever received in my life. More

by wadeanderson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Barnes
Jun 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

We are so grateful for our experience at Prosper CJDR! Kendrick and Bryce were very knowledgeable on the cars and made sure we were comfortable with our decision. We had visited previous dealerships where More

by bailey.magness10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce, Leith, Kendrick Barnes
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us, Bailey! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

Just another run of the mill auto-dealership stuck on 1980s style sales tactics. They focus you on a payment amount and aggressively steer you away from the $10000 worth of service contracts and upsells More

by stuartmullinstx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alec Simpson, Davion Thomas
Jun 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shottenkirk Prosper Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

Excellent service! Thanks to Pete I got an awesome car! Would buy there again anytime! More

by Jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Yao
Jun 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience, Jose! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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