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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,929 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,929 reviews

June 21, 2023

Got my truck back after service and it was not even washed after the service - software upgrade and oil change. Figured it would have been washed when I got it back. More

by rusty.hood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordyn - Service Department
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rusty, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

We worked with Service Advisor Parrish Ganakos, who was incredibly professional, prompt, and friendly. He helped us with our repairs swiftly and was able to get the needed parts shipped into the shop in a More

by zpang528
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish Ganakos
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Parrish does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Parrish is a great service advisor - friendly, timely, professional and honest. Great communication and very happy with the service received. More

by roy_ludick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Roy, thank you for the awesome feedback! You're right, Parrish is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Taybor was very helpful and knowledgeable. I was dreading looking for a new car, but Taybor and everyone made it a painless process. More

by slrel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taybor West
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are very happy to hear that Taybor could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Had the car 39 days. Was smoking. Took it in. They had it 3 weeks. Cost me another $500 as apparently the issue was not covered by warranty. Still having issues. Wouldn’t More

by moogies8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Will gonzales, Geoffrey Cannon
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jun 22, 2023 -

moogies8 responded

I have called several times and left a message with the operator. Left a message on the voicemail today. Still haven’t got a call. Honestly not surprised considering how the “customer service” has been so far.

June 19, 2023

This was one of the best dealers I've been to! It was a very good experience! If I want to buy another Jeep in thr future, I would not hesitate to stop by this dealership to see what they have! More

by joshua.b.medina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Jordan
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the wonderful review, Joshua! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 19, 2023

Whitney did a great job. No pressure, fantastic service. Fastest purchase of a vehicle I have ever made. Finance was fast, easy and no stress for add-ons. Honestly, quick More

by Jlysen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write about your experience with us, Jlysen! At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 18, 2023

Jeff Kingsley always takes care of me, no complaints. Keep up the good service, Team! More

by chris.jonezey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to write such great feedback, Chris. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 18, 2023

Great service from Jesus! Made every thing ease and was in and out in no time. More

by Khan Thang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Dockins, Jesus Orta
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your feedback, Khan. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you again in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 18, 2023

The dealership made the process, from finding a truck, agreeing to a price and finalizing the paperwork, smooth and easy, which was very much appreciated. Excellent work! More

by joshua.mclaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Czuwala
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your feedback about your experience with us, Joshua. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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