Shottenkirk Chrysler Dodge Jeep Ram Prosper

Great experience with Dillon and Shottenkirk! Would highly recommend! Very helpful and friendly when finding a new car! Would highly recommend! Very helpful and friendly when finding a new car! More

I am grading the experience low because the service department response to incoming phone calls is atrocious. Jordyn was a lovely person to deal with and she made me feel welcomed. My complaint is th department response to incoming phone calls is atrocious. Jordyn was a lovely person to deal with and she made me feel welcomed. My complaint is the inability to speak to a service representative on the phone. I encourage you to try and reach someone by phone. I’ve tried calling two different people’s mobile numbers and several times calling the central number and selecting “service”. I’ve dealt with a lot of car dealers over my lifetime but this lack of interaction steals the show. Your truly, Logan Magruder More

Our experience with Shottenkirk was great, especially Chris Hayes our sales guy. We were looking for a specific car which turned up on Shottenkirk's lot and we had to move fast. We are multiple hours a Chris Hayes our sales guy. We were looking for a specific car which turned up on Shottenkirk's lot and we had to move fast. We are multiple hours away from the dealership and Chris worked with us to make the deal happen. Very please with our purchase. More

Fast done in 45min. I just needed an oil change sometimes that’s an all day drop off but this time it was only 45 min. I just needed an oil change sometimes that’s an all day drop off but this time it was only 45 min. More

Great and friendly experience with Brandon and the team. Brandon was friendly and patient. Highly recommend this service center. Brandon was friendly and patient. Highly recommend this service center. More

Wonderful customer service from the time I walked in. Friendly and professional staff. Clean and very organized building. The gentleman that worked with me on my purchase is Trey Woodley. He wasn’t pushy Friendly and professional staff. Clean and very organized building. The gentleman that worked with me on my purchase is Trey Woodley. He wasn’t pushy and was very attentive to what I was needing and answered all my questions. Very informative! Very kind and was easy to talk to. I’d purchase through him again and would recommend him to anyone. More

Good experience, good people. , and easy to deal with. Would purchase from this dealer again in the future. , and easy to deal with. Would purchase from this dealer again in the future. More

Very unhappy with my service experience. 1. No call or text all day to let me know my oil change was done. I had to call. 2. Service department was not able to install my recall updat 1. No call or text all day to let me know my oil change was done. I had to call. 2. Service department was not able to install my recall updates due to some issue so now I have to spend my time to go back to get updates. 3. Service department fixed my tire when I asked for it not to be fixed because I have a tire warranty. 4. No text responses from my supposed service writer. 5. quoted $17 for wiper replacement and was charged over $70!! More

I was charged $1,500. 00 for repairs that were incorrectly diagnosed and did not fix the problem. Then I was asked to approve another $2,200.00 worth of repairs to fix the 00 for repairs that were incorrectly diagnosed and did not fix the problem. Then I was asked to approve another $2,200.00 worth of repairs to fix the same problem. That was after almost two weeks in the shop for analysis and parts ordering. Time and money wasted. More