Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Customer care is great. However, the mechanics and engineers aren’t qualified to work on cars other than just a basic oil change. My car has had numerous issues and none of However, the mechanics and engineers aren’t qualified to work on cars other than just a basic oil change. My car has had numerous issues and none of them know what to do. One even said “I don’t know how to fix this”. My AC is making loud noises and not blowing adequately and I was told that it is supposed to make a rattling noise and that the blower is blowing “good enough”. I don’t feel comfortable with my car being worked on other than just a oil change. More
The dealership was like any other but worse. Service was friendly but the people working there are taught to be leaches. They lied to me many times and maxed the return they could get out of the Service was friendly but the people working there are taught to be leaches. They lied to me many times and maxed the return they could get out of the deal. Good for the dealership I guess. They specifically lied with the paper work on the final loan amount. I will never go back to this dealership. I got my truck and had negative equity rolled over but they really put the lip stick on after. Lied about the truck details. It should be a crime with how bad they screwed me. I am paying 100 thousand for a vehicle that costs 48000. Probably lower due to the fact that it’s missing low Jack and bunch of accessories. They lied about the price online and the price in person. So in short I have a vehicle that I am paying 100 thousand for with 15 thousand negative equity. That is 63,000 which they upsold the vehicle to make a max profit. They tried to convince me they were helping me. Another lie. Never got a deal this bad and it falls on me but you are asking my impression here. Bottom line, this place will screw you and ask you to pay for the screwing plus tip. Then they walk up to you after the screwing and smile and tell you the sales person needs full reviews. I never got this screwed in my life. Good job on not explaining anything, distracting me so I would sign on the not agreed upon terms and making a fool out of me. More