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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,926 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,926 reviews

July 20, 2023

Lacey is absolutely amazing. She stepped up to the plate when the ball was dropped by another person in the service department. She understood that my time is valued and made sur More

by BERG.SYDNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Jul 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 20, 2023

No communication. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. More

by derrick.crowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jul 24, 2023 -

derrick.crowell responded

Feel free to contact me. You have all of my info.

July 19, 2023

The customer experience was outstanding! Great to work with Curtis our sales person and Justin the Manager. Davion the Finance Manager was great to work with as well. More

by ray.hunt1414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davion Thomas, Justin McCarroll, Curtis Roberts
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Ray, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

Alec Simpson at Shottenkirk provided exceptional service. He understood my needs, went the extra mile, and made my car-buying experience smooth and enjoyable. Highly recommended! More

by vkluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Simpson, Leith Almetwaly, Corey McLeroy
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for your wonderful review of Shottenkirk Prosper Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

Friendly staff that is also professional and welcoming. The process took a while but was worth the wait. More

by mattwbrown90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

Great people and great service! I loved working with Arron and all are very nice and try to take care of you quickly More

by carla_vancleave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review, Carla! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

Lacey was super helpful and made my visit run smoothly. Very satisfied with my service. More

by karinadelarosa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

The buying process was easy. David was and is an amazing sales person. Dave in finance is now my new favorite person at your dealership second only to David Dezuniga. More

by jarvais.parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in Finance, David Dezuniga, Alec Finley
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jarvais, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

We were able to get our car in quickly and out quickly. They were very helpful with the problem we had with our car. More

by sskap5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Phenomenal dealership and excellent customer interaction and service. Jordyn is always a great help when needed! More

by Sir Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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