Shottenkirk Chrysler Dodge Jeep Ram Prosper

Aaron was great and was a pleasure to deal with. Too much pressure put in trying to sell an extended warranty in the finance department. I shouldn’t have to tell you no 9 times. Too much pressure put in trying to sell an extended warranty in the finance department. I shouldn’t have to tell you no 9 times. More

Jeff Kingsley at the Shottenkirk Jeep Service Department helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then ret helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then return when the part was avail to address the issue. Service for those appointments were quick and same day. The Service at Shottenkirk is great and everyone I have worked with has been professional and friendly. More

Austin is a great service advisor! While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my tr While my truck was in the shop he always kept me updated on the progress. Even on his day off he helped get the estimated time of completion of my truck. We were so impressed with the work Austin helped us with that we brought my wife's Jeep in when we picked up my truck and had an oil change and tire rotation completed. While her jeep was in the shop Austin recommended she have three additional services. We usually will shop around when we are asked to complete service items that we did not bring our vehicle in for. This was because of the trust we had in Austin to not try to sell us unneeded services. Austin is an amazing service advisor and we will continue to have our jeeps serviced by him in the future. Thank you! More

Alec Simpson at Shottenkirk provided exceptional service. He genuinely cared about my needs, went the extra mile, and ensured my car-buying journey was seamless and delightful. I highly recommend him! He genuinely cared about my needs, went the extra mile, and ensured my car-buying journey was seamless and delightful. I highly recommend him! More

I brought my 2023 Jeep in for the Navigation to be updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep off on Thursday and on Tuesday, they said it was ready. No update done at all!!! Am I satisfied? Absolutely NOT! More

Service department keeps you informed and promptly responds to your request. Thank you for providing quality service. responds to your request. Thank you for providing quality service. More

I would highly recommend getting your service done here. Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My ca Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My car was ready ahead of schedule, and everything was working perfectly when I picked it up. More

Sales and team were amazing. However, the advertisement special indicated $1000 off and a free Yetti Cooler. Unfortunately we did not receive either. The advertisement was for 4t However, the advertisement special indicated $1000 off and a free Yetti Cooler. Unfortunately we did not receive either. The advertisement was for 4th of July and we were told the special ended. However we purchase the vehicle on July 3rd. Weird how you would advertise a 4th or July sale, but not honor the sale. More

Great sales rep, clean place nice people, excellent service , awesome atmosphere, snack machine works well service , awesome atmosphere, snack machine works well More

No communication. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. More