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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,909 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,909 reviews

August 12, 2024

Excellent service as always! We could not be more pleased at how we are treated when we bring our cars in for service! Thank you very much and we are customers for life! Great se More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, Jordyn, Will, Chappy, Terry
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Aug 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 10, 2024

Found the perfect car for my son, it was an easy buying experience and would recommend them to family and friends. More

by eddiebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

eddie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 10, 2024

Jeff Kingsley helped get my vehicle in for a scheduled check for a warranty issue. They had it for a few days and addressed the issue and it was available sooner than expected. Jeff explained everything More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

David, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 09, 2024

Communication could have been better when there was a delay getting the car fixed, and it would have been nice to have a washed car returned to me like the other mechanics and dealerships do. While I ha More

by Mathemagicians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Bolton
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

August 07, 2024

always do a good job, got to stop with the card surcharge, it makes zero sense to have it and need to stop doing it. More

by daltonarredondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber and Samantha.
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

August 07, 2024

I sat in my car for 10 mins no one came. My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins befor More

by descanuela83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 07, 2024

Aaron, Tariq, and Alana, were absolutely fantastic! Best experience ever! Didn’t even feel like a car buying experience. Hands down top tier! More

by davis.pidadrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariq
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

davis, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 06, 2024

Do not buy from this dealership Jason Kline is a crook and falsified documents try to trick me to sign and took my sons down payment before the deal was done and would not give his money back until two da More

by dmc17171225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Garrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kline
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Aug 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 05, 2024

You’ll be hearing from my lawyer soon. I want a full refund from the misguidance and unnecessary services performed on my truck. More

by bhakta.pranav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody R.
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Our team has acknowledged this review.

August 05, 2024

Very nice place to deal with. I felt like they will go beyond just selling you a car. Great service, thank yall. More

by thorpd80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ
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Aug 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team is dedicated to providing excellent service and ensuring our customers feel valued. We appreciate your support and look forward to seeing you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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