Shottenkirk Chrysler Dodge Jeep Ram Prosper

Alejandro is a great salesman. Very attentive and stayed in constant contact. Great family dealership Very attentive and stayed in constant contact. Great family dealership More

The leasing process was top notch at Shottenkirk. I was able to custom order a fully loaded Grand Cherokee and lease it since I like to get something new every few years. I walked out of there in jus I was able to custom order a fully loaded Grand Cherokee and lease it since I like to get something new every few years. I walked out of there in just a couple of hours with keys in hand and the deal that I wanted. Daniel was so nice and helped us with all of our questions. He followed up with us regularly to let us know the status of our build and we couldn’t be happier with the final result. The finance dept was also amazing. They treated my little girl with so much care and respect while I was signing all my paperwork. They even gave her paper and markers to color with while she waited. More

Overall, I was very impressed with the staff and the experience was mostly positive. I would go back again. experience was mostly positive. I would go back again. More

Most of experience was great up to a point. I will warn you the price they advertise is not the price of the vehicle. They have $3000 mandatory warranties they add to all their vehicles. Daniel I will warn you the price they advertise is not the price of the vehicle. They have $3000 mandatory warranties they add to all their vehicles. Daniel the salesman was great but the sales manager Bryce must have been having a bad day because when I was asking questions about the numbers he got really defensive and angry and kinda caught me off guard because I thought we were just negotiating but apparently he didn’t like me proving him wrong when I pulled KBB on his vehicle and it was a different price…suffice to say We weren’t able to get where we needed on the numbers so we left. But iI looked back as we left and I saw him staring at us through the glass like a kid that was told he couldn’t have a toy… I just feel bad for the salesman having a manager torpedo his deals! We went and bought a vehicle for the same price at another dealer and got where we needed the payment. I gave 2 stars for Daniel’s great customer service. UPDATE!! They are still calling thinking I would buy from them!! What a joke they are!! I’m now changing my 2 star to a 1 star!! More

It took about 2 months to get an alignment, ac fixed and radio antenna replaced. radio antenna replaced. More

My oil change was a disaster. Ended up at home with oil all over the engine, the bottom of the vehicle, and all over my garage. I had to drive back after calling a 3rd party m Ended up at home with oil all over the engine, the bottom of the vehicle, and all over my garage. I had to drive back after calling a 3rd party mechanic and checking oil level to ensure I didn’t DESTROY THE ENGINE. To find out that they were sloppy, careless, or somehow otherwise negligent in giving me back a car with a “torn o-ring” on the air filter. Brand new oil rings ship with the filter from MOPAR. To top it all off, nobody bothered to offer to clean the engine, undercarriage, or otherwise care about the negative impact this had on me as a customer. More

We have had good experiences getting our car serviced and repaired. Jeff has been so helpful and makes sure everything is done correctly. repaired. Jeff has been so helpful and makes sure everything is done correctly. More

Everything was great I am looking forward to enjoying my car, this is my second car purchasing from Alejandro at this location. Will continue to keep bringing my business towards this location. car, this is my second car purchasing from Alejandro at this location. Will continue to keep bringing my business towards this location. More

Sales associate was very good. He gave us all the information about the vehicle and features. He gave us all the information about the vehicle and features. More

It was our first great experience servicing our jeep and we definitely come back in the future. we definitely come back in the future. More