Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center

The service was good, my quoted price was not what my final price was. Increase of 25%. The dealership made things right though. That is the reason that I gave the 3 stars. final price was. Increase of 25%. The dealership made things right though. That is the reason that I gave the 3 stars. More

This dealership is easy to work with. The advisors are friendly and knowledgeable when it comes to servicing your vehicle. The advisors are friendly and knowledgeable when it comes to servicing your vehicle. More

Shawn was really great- informative and helpful! It took a bit longer than I expected, but they even rinsed the car off! Greatly appreciated! It took a bit longer than I expected, but they even rinsed the car off! Greatly appreciated! More

The service team at shottenkirk Granbury CDJR goes above and beyond when it comes to customer service! Michael Ehrenborg and his team are the best in the business!!! I will never take my trucks to anyone el and beyond when it comes to customer service! Michael Ehrenborg and his team are the best in the business!!! I will never take my trucks to anyone else to get service done. Keep up the great work and communication. More

The people that work the service center are very kind and helpful. The service was top notch and will be going back in the future for any service needed for my jeep. helpful. The service was top notch and will be going back in the future for any service needed for my jeep. More

Service advisor and service manager relentlessly insisted that I needed an expensive part that I knew wasn’t bad. I gave up, purchased an online repair manual, verified I didn’t need that part, and did the that I needed an expensive part that I knew wasn’t bad. I gave up, purchased an online repair manual, verified I didn’t need that part, and did the repair myself. I suspect that they get compensated for inflating repair bills. More

Anytime we are in need of a service, it is like having your own mechanic on call. The staff are welcoming and pleasant to work with and treat you like family. Should the quality of service ever drop your own mechanic on call. The staff are welcoming and pleasant to work with and treat you like family. Should the quality of service ever drop or there becomes issues. My first contact is the Service Manager. Michael has always taken excellent care of us and our vehicles. My only negative comment is to the website programmers. You have the Sales Department personnel listed. This is not the only time I have noted. EVERYONE should be listed in each department. That includes Finance, Accounting, Service, Shutle Drivers, get the idea. They should be listed by department in your drop down menu. Customers do interact with every department. Sometimes the name slips the mind, but when they are listed they refresh the memory. That is the only negative comment I have when I have to do this survey. More

Bummer I’m guessing you don’t too off fluids or check them. Thought it went hand in hand. them. Thought it went hand in hand. More

Shottenkirk dodge in Granbury is the best from the sales, service and parts! Wouldn’t go anywhere else service and parts! Wouldn’t go anywhere else More