Shottenkirk Chrysler Dodge Jeep Ram Granbury - Service Center

It took 3 weeks to complete the job. They gave me a loaner for over 2 weeks. That helped. I was hoping to be kept better informed about the process, but all my call ins were responded to They gave me a loaner for over 2 weeks. That helped. I was hoping to be kept better informed about the process, but all my call ins were responded to. More

Facility was nice and clean, work was performed on time and done right. All around good people. and done right. All around good people. More

The side rails had come off on one side put on by dealer when I bought the truck was told out of warranty when you could see they had not been put on properly when I bought the truck was told out of warranty when you could see they had not been put on properly More

Great service despite supply chain issues in getting parts. Very friendly service people. Manager (Michael) was very helpful in understanding delays in getting parts. parts. Very friendly service people. Manager (Michael) was very helpful in understanding delays in getting parts. More

Not interested in customers. My experience included my service writer not disclosing cost. Then having the technician break a part (at a cost of $166.10, and having to fix myse My experience included my service writer not disclosing cost. Then having the technician break a part (at a cost of $166.10, and having to fix myself. General Manager Michael failing to keep his word. Very poor dealership. More

Salesman Was Great Extra Charges Over And Above The Asking Price Such As Market Value And Price Of Extended Warranty And Loan Rates Were To High Compared To Other Loan Places To Borrow Money Would Not Asking Price Such As Market Value And Price Of Extended Warranty And Loan Rates Were To High Compared To Other Loan Places To Borrow Money Would Not Buy Here Again More

Appointment was scheduled easily and service was as expected. I appreciate the ease of being able to maintain my vehicle service schedule. expected. I appreciate the ease of being able to maintain my vehicle service schedule. More

They did a good job as far as I can tell. Didn’t place new oil change sticker in window after oil change nor did they reset the dash read out for the oil life. But it’s all good. Didn’t place new oil change sticker in window after oil change nor did they reset the dash read out for the oil life. But it’s all good. More

Great Service on New Chsllenger. Watt and Kyle got me on the road. Great Team Watt and Kyle got me on the road. Great Team More

Was really disappointed it took almost 6 months to replace my radio in my truck. After so many service consultants giving up on the job Carmen took over and thanks to her it finally completed. Thanks replace my radio in my truck. After so many service consultants giving up on the job Carmen took over and thanks to her it finally completed. Thanks to Carmen I’ll return there for service. It was quite the fiasco at least until she jumped in to get it done More