Shottenkirk Chrysler Dodge Jeep Ram Granbury

The Techs troubleshot the system and were able to adequately solve the issue. Job Well Done!!! adequately solve the issue. Job Well Done!!! More

Wendell was exceptional in his help of reading the error for the check engine light and answering any questions. Michael Andrade on the other hand felt it appropriate to mention how the fairly neutral r for the check engine light and answering any questions. Michael Andrade on the other hand felt it appropriate to mention how the fairly neutral review of the prior service affected him and felt the need to address it with me. That was a horrible and inexcusable lack of judgement on his behalf and not a good representation of the Jeep brand or any brand for that matter. I asked to speak with the service manager to bring this I called for behavior to their attention, as Michael did not retrieve the manager when asked. Wendell went above and beyond and got the manager so that I could address Michael’s lack of candor and integrity. The service manager (I didn’t get his name-but prior USMC) was fantastic and exhibits stellar customer service skills, leadership skills, and is a solid leader. I want to recognize both the service manager and Wendell directly for their professionalism. More

Everyone treated me just like family. I was not pressured to buy anything, they made sure I was happy with what I wanted to purchase. Chris’s sales service was unprecedented. I would high I was not pressured to buy anything, they made sure I was happy with what I wanted to purchase. Chris’s sales service was unprecedented. I would highly recommend the Shottenkirk Ram team, Chris Bayless, Gary Carlock, Shane Salinas and TJ Wright to all!!! More

Takes to long and they act like they have their head up their xxx. Nobody actually knows what’s going on there their xxx. Nobody actually knows what’s going on there More

Great service and very timely. The entire team was very friendly and courteous. Thank you! The entire team was very friendly and courteous. Thank you! More

Dealer did not provide paperwork or digital copy of finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. More

Great experience during our Jeep purchase 👌Paperwork was fast and hassle free. They made sure we got the best price and included our whole family while helping us choose a vehicle. fast and hassle free. They made sure we got the best price and included our whole family while helping us choose a vehicle. More

Service department truly treated me right and helped fix the issues my truck had quickly! the issues my truck had quickly! More

I found the truck I wanted on cargurus. com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name M com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name Messi picked up the phone right away and he was very nice, efficient and helped me secure the deal. Another really nice thing he did was he went out to look at the truck and took personal pictures on his cell and text them to me and gave me his honest opinion, and his opinion was that it was mint condition, and when I arrived truly was mint Because I lived in Austin and it was a 3 Hour drive to Granbury. I could not get there for three days but with a $500 deposit towards the vehicle they were willing to keep it for me. I can’t say enough good things about these guys ; the finance manager also was very fast and efficient and very nice. This is one great dealership. I’m very happy I found them . More