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Shottenkirk Chevrolet - Service Center

Quincy, IL

4.5
115 Reviews

115 Reviews of Shottenkirk Chevrolet - Service Center

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February 10, 2024

My sales person Jake was awesome! He is so knowledgeable about cars and answered all my questions. More

by BETHVOGEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Feb 12, 2024 -

Shottenkirk Chevrolet responded

BETH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

February 05, 2024

great work and effiencent friendly I will go back again when I need something fixed More

by knmsr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 18, 2024

Their service department always make my experience both personal and professional. From making the appointment to waiting in their comfortable waiting area with popcorn and coffee to the delivery of my ca More

by LRSMITH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Jan 19, 2024 -

Shottenkirk Chevrolet responded

Larry, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 06, 2024

Best dealership in Quincy and the surrounding area! We are so satisfied with every visit and are repeat car buyers. More

by ronandpegmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse and Brooke in Service get 5 stars also!
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Jan 08, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

January 04, 2024

Pleasant, friendly, informative, helpful and always keeps me informed if there is a delay with service More

by SUZANNEB19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess in service
Report | Print
Jan 04, 2024 -

Shottenkirk Chevrolet responded

SUZANNE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

January 02, 2024

When we arrived to pickup my husbands truck he went out to get in it and it would not start. He walked back in to tell Trina, the Service Advisor that it would not start and she threw her hands in the air More

by TBELL4713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trina, Greg
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December 12, 2023

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by DANREDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 12, 2023 -

Shottenkirk Chevrolet responded

DANREDDICK, thank you for sharing your experience with us. We appreciate your feedback!

December 12, 2023

Kia dealership is excellent! Michael Ferguson is the best and goes out of his way to help with anything. More

by TINAKAY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Shottenkirk Chevrolet responded

TINAKAY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

December 07, 2023

Great people in the service department. I just wish they still did windows and vacuuming with an oil change and tire rotation! More

by PAMREIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
Report | Print
Dec 10, 2023 -

Shottenkirk Chevrolet responded

PAMREIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

I was immediately greeted and waited on. The service was quick and explained to me. More

by ltuley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Nov 28, 2023 -

Shottenkirk Chevrolet responded

ltuley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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