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Shottenkirk Chevrolet - Service Center

Quincy, IL

4.5
116 Reviews

116 Reviews of Shottenkirk Chevrolet - Service Center

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June 20, 2024

Service is very poor. They never pick us phone when you call and won’t fix everything the first time just keep making you come back More

by VANFLEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

Fantastic service experience! ! You guys always meet my expectations! Only problem I have is that each time I visit, I always end up with a new grease spot on my seat. Other than t More

by bross7641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chevrolet !

May 31, 2024

I'm a repeat customer and would recommend to friends Just bought my second vehicle there. More

by JONIPJ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

May 30, 2024

The service department is so willing to help out anytime. They are outstanding and very professional. More

by STDOMINIC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 24, 2024

Professional, curtious, and provides great feed back. Have faith in their work. Thank you very much More

by GRONEKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

April 22, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by ZAK
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chevrolet responded

ZAK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 18, 2024

They were on time, explained what was going on. My questions were answered. I appreciated the cold water. More

by EQUINN1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

April 17, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by maryingles56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Apr 18, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 12, 2024

Every one at Shottenkirk is great,from sales to service we have been going there for years and would not consider going anywhere else. More

by DAVEBONNIE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Shottenkirk Chevrolet responded

DAVE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

April 11, 2024

The employees at the service desk have always been friendly and very helpful whenever I have had issues with my vehicle. More

by p1300q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name
Report | Print
Apr 12, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

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