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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

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March 02, 2023

The staff was prompt and courteous. Everyone did an excellent job of keeping me up to date with realistic expectations of the timeline it would take to get the repairs done and even pro More

by LLEXXX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley, Kyle Carnahan
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2023

Can't say enough about the service and parts teams. Very personable people that know how to treat customers. More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coltan Straker, Coltan Straker, Gus Luna
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 02, 2023

Friendly and reliable, have been using dealership 15 years for new vehicle purchase and maintenance. More

by wsnyder19510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Scott and our team appreciate your business and hope to see you again soon!

March 02, 2023

It's a great place the people are great very accommodating and great selection of vehicles More

by richelleadkisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carnahan, Jenna Mathes, Boomer Benning, Shaun Franklin, Tom Powell
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 01, 2023

Nice place. Employees are very courteous and helpful. Decent waiting area with snack and drink machines. More

by fogarty.matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Cole Dalrymple, Christian Dorrance, Raynee Hagelberg, Samuel Dusenbery
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Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, Matt. We appreciate your feedback. We look forward to serving you in the future.

March 01, 2023

I stopped in without an appointment, and they were able to get me in quickly. Staff were courteous. The price for service was a pleasant surprise. I used the car wash afterward. I plan to keep coming back. More

by Lynn Boes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you, Lynn, for taking the time to leave us a five-star review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for years to come, Lynn.

March 01, 2023

Alex was great help as was everyone else that assisted us! Will definitely do business again with them More

by rmhawk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We look forward to working with you again.

February 26, 2023

Good to work with. Have been taken care of very well for any matinance or repair needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery
Report | Print
Feb 27, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, Joe, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2023

I will never come back because the service is bad. I'm still waiting for a phone call from the dealership More

by doubledturf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coltan Straker
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 26, 2023

They figured out what needed to be done quickly. Ordered the parts. When came in, they got my truck fixed quickly. More

by JMBradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
Report | Print
Feb 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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