Shottenkirk Chevrolet - Service Center
Waukee, IA
1,719 Reviews of Shottenkirk Chevrolet - Service Center
Poor communication between the team and me. Service representative unable to describe what/why they were concerned. Told me he was required to tell me their recommendation because the call is r Service representative unable to describe what/why they were concerned. Told me he was required to tell me their recommendation because the call is recorded. When asked regarding timeline of getting parts for repair he could not tell me how long it would take, but still said I can’t drive the car, and they couldn’t help with a rental or replacement. Seemed to have an attitude throughout the whole conversation. More
Service was on time with an hour wait. Service personnel were pleasant and helpful. Have always had a good experience with thus dealerships. Service personnel were pleasant and helpful. Have always had a good experience with thus dealerships. More
I went in for an oil change on my Acura. They took great care of me. They always do. Highly recommend They took great care of me. They always do. Highly recommend More
Nice people, they seemed to communicate honestly, and were not pushy. I didn't feel like they tried really hard to sell me on anything. Which I liked. They are a chevy dealership, and I got a ford from t were not pushy. I didn't feel like they tried really hard to sell me on anything. Which I liked. They are a chevy dealership, and I got a ford from them, so they weren't particularly knowledgeable about it. I had some engine trouble the same day I bought it, but they took it into their shop, and fixed it for free. Really took care of me. More