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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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May 12, 2023

Alway helpful and listens to the customer to identify their wants and needs. Great to work with. More

by JA.LUKINS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen, Tanner Hocker
May 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 11, 2023

If it weren’t for the service department I would have walked away from the deal on this vehicle as I felt less than favorable about your rockstar salesperson Dave. Service department should have gotten t More

by CARLAQUILTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Balke sucks , Samuel Dusenbery, Tanner Hocker
May 13, 2023 -

Shottenkirk Chevrolet responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 06, 2023

We brought our vehicle in for the 2nd paint protection application. When my husband picked it up the car was still dirty. He asked how you could put a paint protection product over dirt & dead bugs & was More

by Irelandu2
Recommend Dealer
No
Employees Worked With
Unknown
May 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 03, 2023

Helpful staff. Good communication throughout the repair process. Vehicle fixed right the first time. Thank you. More

by biggittyboots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Mike Warne, Coltan Straker, Cole Dalrymple
May 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2023

Not enough words to describe so ill just say very unhappy customer. Never go back More

by JENNY_MORAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kobe?
May 06, 2023 -

Shottenkirk Chevrolet responded

Jenny, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 02, 2023

Great job on my Tahoe, simple quick fix no issues and very prompt service! Thank you More

by Dave Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
May 03, 2023 -

Shottenkirk Chevrolet responded

Dave, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 01, 2023

Thanks for the kind driver and shuttle and car wash! I really appreciate the good service. More

by Cunningham.ann411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple
May 01, 2023 -

Shottenkirk Chevrolet responded

Ann, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2023

This dealership offers a great customer experience and I really like their service department. Tom and the sales team offered me a very fair deal when I bought a new Suburban. Thanks! More

by MDoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Powell
May 01, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 28, 2023

Awesome service they checked my vehicle for problems and got back to me as soon as possible. More

by Ehsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Feriz
May 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2023

Love the professionalism of this company. And the ease of getting my vehicle serviced is exceptional More

by TERESA.MOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Apr 27, 2023 -

Shottenkirk Chevrolet responded

Thanks, Teresa, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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