Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
May 18, 2023

Awesome people. Acted as if they knew me and extremely friendly. I live two hours away and will definitely do business with them again. More

by JEROMEY349
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Shottenkirk Chevrolet responded

Thank you, Jerome, for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2023

I warranty item replacement completed. Dealership worked with us to get the vehicle in for the service work. More

by MJENKINS4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Report | Print
May 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 17, 2023

Oil change / tires rotated. The gentleman checking me in went over when to rotate. Short wait time. Everyone friendly!! More

by dtorg9192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
May 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2023

We came in from out of state and they were helpful to work quickly and with a very fair price to get us on the road again. Staff was kind and helpful . Liked the driver who drove us to a destination to More

by Jbstout47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t take names all great
Report | Print
May 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 16, 2023

They care about their new cars, but the owner or owners are greedy and probably don't care where the new car customer will shop for their next Chevrolet Silverado will be purchased. I love 💓 my new Corvet More

by RUSSELLHARDER
Recommend Dealer
No
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve balke
Report | Print
May 20, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Russell, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 15, 2023

Great first visit. Helped me understand the issues and set a path to fix the issues More

by Rhoadscl
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
May 16, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

Great service, communication and professionalism. That's why we consistently return for our car service, care, and advice. More

by dontormey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Cole Dalrymple
Report | Print
May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2023

Awesome place to have work done! ! Colby was very helpful and knowledgeable. Highly recommended. Cool More

by Jcminer1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

May 13, 2023

Took time to explain what was wrong and what needed to be done. The things that could wait . More

by Janola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple
Report | Print
May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2023

Was lied to about part being put on my car. I was told cold air intake was going to be put on, then they just put on factory one and told me the cold air intake was discontinued. More

by Joe Worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate
Report | Print
May 16, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

1
...
83
84
85
...
172