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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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May 26, 2023

I really appreciate the level of expertise from the service department. And they make time to answer my concerns. More

by Jharsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Adam Barkela
May 28, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2023

Very friendly, efficient and fast service. I could not be more complimentary of the ease in scheduling service through the entire process. More

by DENNIS.HARPER8499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
May 26, 2023 -

Shottenkirk Chevrolet responded

Thank you, Dennis, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2023

Service was very slow. The service desk guy who was working on our car was not helpful at all. We have had our car fixed recently for the same issues and I paid $1700 on it More

by NAJIA.TEHREEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
May 29, 2023 -

Shottenkirk Chevrolet responded

Najia, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 24, 2023

Quick and easy to make an appointment. Went for the Quick Lube garage doors. Was told to pull in the driveway next to it, a little confusing. More

by RLT97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
May 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dylan and our team, and don't hesitate to let us know if we can be of further assistance.

May 24, 2023

Always happy to serve the customer. . very fast and friendly service! The service area was clean too More

by LENMERCER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
May 25, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 23, 2023

I am very pleased with the service that we received from this dealership. First, they were the only ones who could get our Chevy Bolt ordered and delivered in just a few months. Our sales person kept us i More

by DCOATES10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Balke
May 24, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Jason and our team appreciate your business and hope to see you again soon!

May 23, 2023

Fast quality service. Great communication and they are willing to work with you to solve any issues. More

by JEREMY.ANZEVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple, Steven Williamson, Samuel Dusenbery
May 24, 2023 -

Shottenkirk Chevrolet responded

Jeremy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 20, 2023

Scheduling my appointment was easy, the staff is professional and pleasant, and they addressed all my questions. More

by GGALLENTINE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Carl Hines
May 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

I had a great experience and will certainly give them the opportunity to sell me my next vehicle More

by bm.mcalister68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
May 21, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 18, 2023

I needed to bring my vehicle in for a simple recall repair and they were able to schedule it at my convenience and did a good job communicating when I called to check on the repair. They completed it p More

by dolson8974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
May 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear that Colby and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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