Back

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
June 08, 2023

Very clean facility in an easy to access location. Excellent service from excellent attentive people. My only feedback is the car wash didn’t work More

by J Dvorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Jun 09, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Coltan and our team appreciate your business and hope to see you again soon!

June 08, 2023

Your service is always good. Everything is high these days especially now because of COVID. More

by PATIRENE207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jun 09, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

June 07, 2023

They were very helpful and checked my problem thoroughly. Lights came on my car and when they checked it out they no longer came one. They drove it numerous times to assure there was no problem. Thanks!. More

by joannboylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Jun 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 07, 2023

Ordered part straight from factory instead of calling locally to find part took way to long More

by mattclarahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
Jun 11, 2023 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Matt, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 07, 2023

Brought my vehicle in to get the check engine light looked at. I waited 2 hours for them to say they can't get the part for my vehicle. They also said they would email me the results of the diagnosis b More

by punkgirl67486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Jun 11, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 07, 2023

Great business. Always enjoy getting my car service there. Treat us like family. Thank you More

by Amanda Carnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Jun 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Amanda, and we look forward to working with you again.

June 07, 2023

The Shottenkirk staff was very professional. Each staff member had enough expertise in whatever area they work in, that my questions were answered without delay and confusion. All phases of the More

by MULLINSRENOVATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the ladies at the front. I apologize…I’m bad with names. , CJ Johansen, Tanner Hocker
Jun 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 07, 2023

Good service. Friendly, helpful people. Good atmosphere in waiting area. Service went quite quickly and well. More

by deano715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jun 08, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2023

They got me approved for a loan with the length of time I needed to pay it off and stay in the green More

by BLUEROBIN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Hocker
Jun 01, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2023

Great people and great service. Going above a beyond to get your vehicle wishes granted. No pressuring to purchase something! More

by MELEDY01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge
Jun 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

...
81
...