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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,721 Reviews

1,721 Reviews of Shottenkirk Chevrolet - Service Center

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August 21, 2024

I had a very small recall issue to deal with. They were fast, friendly, and efficient. I was in and out in no time! More

by Lance R
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Shottenkirk Chevrolet responded

Lance, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

August 21, 2024

I asked them to look at my windshield that had a crack on the inside of it when I bought it and ask him if they would take care of it there was also a piece of black stripping that was on the outside of my c More

by VTHOMPSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Aug 24, 2024 -

Shottenkirk Chevrolet responded

We appreciate your business, and we're sorry to hear that we didn't meet your expectations. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 21, 2024

My car buying experience with Shottenkirk was by far the best one I've ever had. Marty, Astrid & the management team were VERY accommodating! Even when I had a "check engine" light issue after buying & dri More

by SOZO888CAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Halbur
Aug 21, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

August 21, 2024

Overall, good service, but I've had the same tire repaired twice now. Still leaks. More

by Amber Paullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Aug 22, 2024 -

Shottenkirk Chevrolet responded

Amber, Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 20, 2024

The process was super quick and Morgan was very friendly during the whole process Great More

by SARABELLIS24
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Aug 20, 2024 -

Shottenkirk Chevrolet responded

Sara, Thank you! Morgan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 20, 2024

Was able to drop my car off before they opened and they gave me a call quickly to let me know what the issue was. More

by SARABELLIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Shottenkirk Chevrolet responded

Sara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 20, 2024

I arrived and checked in, told them what I needed, went and sat in lounge . About 90 minutes later they came and got me as my auto was finished. Checked out washed truck and went home. Thanks Jesse. More

by jr_purvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again!

August 20, 2024

Has been very professional wit a good attitude, works at solving the problem and gets me in and out. More

by SFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan, Chance, and our team, and we look forward to working with you again.

August 19, 2024

Colby and the entire team have been very supportive isince I purchased my 2021 Chevy pickup. Thanks for the great service. More

by JEFFPICK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Aug 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colby and our team, and we look forward to working with you again.

August 19, 2024

Colby was very knowledgeable and helped me with any questions that I may had. I would definitely recommend him to anyone I know. More

by parick burrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Aug 19, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Colby had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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