Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
Fantastic service. Dylan and Sam (we had 2 cars in for service) were on top of the service to my cars. Kept me informed. Made sure that I had transportation back to my Dylan and Sam (we had 2 cars in for service) were on top of the service to my cars. Kept me informed. Made sure that I had transportation back to my home. Would take a few hours for repairs. More
During my service appointment visit, we experienced a difference of opinion regarding the type and scope of the service performed, which left me apprehensive about returning in the future. Nevertheless, difference of opinion regarding the type and scope of the service performed, which left me apprehensive about returning in the future. Nevertheless, Travis proactively contacted me to address the matter, and through our conversation, we reached a mutual understanding and found a satisfactory resolution. I was genuinely pleased with the outcome, and as a result, I not only plan to remain a loyal customer but also wholeheartedly recommend their services to others. More
Everyone is very professional! They make sure to explain what they are doing, why they are doing it, and if they find something wrong, they are very transparent with pricing! They make sure to explain what they are doing, why they are doing it, and if they find something wrong, they are very transparent with pricing! More
The people I worked with were professional and friendly. I did not think it would take an hour for the service but had taken a book to read so it went by fast. I did not think it would take an hour for the service but had taken a book to read so it went by fast. More
The service technician who helped me was rude and I asked on 2 separate occasions for a quote and no one would tell me any cost estimate and no one told me that i would be paying a 150 dollar diagnostic fee on 2 separate occasions for a quote and no one would tell me any cost estimate and no one told me that i would be paying a 150 dollar diagnostic fee (which showed i had a headlight out like i said when i called) and when I mentioned that to Tate, he said that if I knew what was wrong I should’ve fixed it myself. More
Poor communication. Only want to make your service ticket as expensive as possible. I have had the same experience the last 4 times I have been in that dealership. I Only want to make your service ticket as expensive as possible. I have had the same experience the last 4 times I have been in that dealership. I would never purchase an automobile there, and will drive further out of my way not to have my cars serviced there anymore. More