Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
They’ll sell you a faulty car, Then charge you to look at it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car t it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car then gave me the wrong diagnosis. I would highly recommend not to finance or buy used cars from there ever. So in other words unless you can pay cash for a brand new car with 0 miles stay far far away from Shottenkirk. More
They did warranty work on my 2022 GMC 3500HD diesel Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came thr Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came through completely the work faster than originally told it would be expected. More
Very professional, thorough and quick! I highly recommend! I will be back as this is now my car dealership! I highly recommend! I will be back as this is now my car dealership! More
Easy and stress free buying process, good pricing and trade allowance, good personal, overall great experience. trade allowance, good personal, overall great experience. More
Great service and got me in quickly! I'll be back!! Have a nice day! I'll be back!! Have a nice day! More
Always a nice experience here. I wasn’t shocked about the price of the battery I needed, but the diagnostic charge was unexpected. I wasn’t shocked about the price of the battery I needed, but the diagnostic charge was unexpected. More
Their customer service is superb; from keeping me informed of progress to arranging a loaner that were so easy to work with! informed of progress to arranging a loaner that were so easy to work with! More
This was unfortunately a long drawn out ordeal and in the over three weeks my car was in the shop they never had a loaner available. This made it very difficult for me as a single mother working a job with n over three weeks my car was in the shop they never had a loaner available. This made it very difficult for me as a single mother working a job with no PTO to scramble to find vehicles to borrow to make it to work and for whatever the needs of my family were. The warranty group offered loaners, but the rental company they provide also had no vehicles available. I’m glad my car is fixed and the warranty company came through on coverage but really disappointed in how this all went down. I was also disappointed to have just bought this vehicle last year from this dealership, bought the extended warranty which conveniently ended right before all this went wrong with my car rendering it not drivable. The coverages provided with gm vehicles is getting shorter, the quality of their vehicles is decreasing and the service is also falling off. I’ve driven Chevrolet vehicles since the beginning and am thinking it’s time to end that. More