Shottenkirk Chevrolet - Service Center

Everyone that I worked with were very friendly and easy to work with. Sales group was not pushy and helpful. Good experience. to work with. Sales group was not pushy and helpful. Good experience. More

Once the sale was complete, the customer service was absolutely horrible. Salesman Alex Balke did not follow through, lied to me and didn’t get the job done. absolutely horrible. Salesman Alex Balke did not follow through, lied to me and didn’t get the job done. More

Very prompt service when pulled up to building. Service person was very personable and got me on the list for oil change with no appointment All personal were very friendly Service person was very personable and got me on the list for oil change with no appointment All personal were very friendly More

My husband took the car in but as far as he recalled to me everything was fine and everybody did a good job me everything was fine and everybody did a good job More

Got the part we needed in seven business days instead of ten. Seemed to solve the trailer light problem. ten. Seemed to solve the trailer light problem. More

Great team and services. Team was great and efforts by all. Thank you so much. Team was great and efforts by all. Thank you so much. More

My stability track dash light was going on and off. The service department couldn’t find any problems. It happened again and I took pictures. It did it again today August 8th. This time it stayed on fo The service department couldn’t find any problems. It happened again and I took pictures. It did it again today August 8th. This time it stayed on for serval miles. More

The service department was very quick and efficient with my oil change and tire rotation. Staff was friendly and attentive. my oil change and tire rotation. Staff was friendly and attentive. More

I will not be shopping or using the service area at your dealership ever again. I know I am a woman, but I don’t like being treated like a idiot!! Needed an oil change and my car has been acting, chugging w dealership ever again. I know I am a woman, but I don’t like being treated like a idiot!! Needed an oil change and my car has been acting, chugging when I press on the gas pedal. My brother told me before I went for my oil change to ask about the chugging as he thought it was from using ethanol gas but wanted to see if your service area would even mention that. Your service guy Corey did not. He said if he doesn’t, ask if it could be the fuel filter or pump. Corey laughed at me and says your car doesn’t have a fuel filter, like I am an idiot or something because I already know it does. I said well my car only has 63,000 miles on it and Corey says even with zero miles cars break. My brother said that statement there means they can’t be trusted. Wanted me to come back Monday so they could run diagnostics. My brother said absolutely not, you might as well throw your purse at them and let them take all your of your money. I went to the part store and bought the stuff to put in the gas tank that fight’s the ethanol issues. The chugging is 75 % better and I didn’t have to dish out $200 for an unnecessary diagnostic test. Makes me wonder if they even changed my oil and oil filter as they only had my car back in the service area for 15 minutes. More

Everyone at Shottenkirk to very good care of us and wanted to be sure we were satisfied. wanted to be sure we were satisfied. More