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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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August 19, 2023

Tate heard me out on what problem I had and was committed to helping me out . More

by JCARLSON5
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2023

We have been pleased with the service of our 1984 Corvette. We prefer Schottenkirk over other dealerships on the area. More

by RayH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Aug 21, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ray, for choosing Shottenkirk Chevrolet!

August 18, 2023

Tates customer service was exceptional. He went above and beyond to keep me updated with what was going on with my truck More

by elitebuilders01
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
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Aug 18, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2023

Colby went above and beyond to provide us with outstanding customer service! He kept us updated on the progress of our vehicle and helped us attain a loaner which was greatly appreciated! More

by brucie199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Aug 18, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review and kind words for Colby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 18, 2023

Ryan was excellent with his communication. The service was completed within the time period he predicted. A very good experience More

by Krissmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ryan delivered such a great experience!

August 18, 2023

Caring, clean, courteous, knowledgeable, informative, attentive, compassionate, competitive, intelligent, determined, devoted, honest, genuine, motivated, nice, kind, welcoming, patient, supportive, help More

by Ken McColley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
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Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Ken. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 18, 2023

I received terrific service and follow up after my purchase. I would recommend Shottenkirk to my friends. More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge
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Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Scott. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 18, 2023

Headlight replacement in suburban - quick and easy - looking forward to doing business at Shottenkirk in the future More

by tyler.poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you, Tyler, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 17, 2023

Always fast. . great work.. good advice.. front desk lady was very nice about picking car up after hours More

by EWCHADWICK44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady working the front desk and the guy that serviced my car.. great job both of them
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Aug 18, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2023

I assume by the way the service department performed the dealership is working to keep clients happy. It's working! More

by JTERRYGOLF
Service Time
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Aug 18, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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