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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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September 14, 2023

Great customer service & listen to our concerns! ! Very informative on what they did & the car needed More

by hollysbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Shirley Johnsen, Colby Oberembt, Tate Pumphrey, McKenzie Phillips
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2023

Good to go on lower arm assembly. Your mechanics deserve lunch catered in for them. More

by HORSTMAN373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Shottenkirk Chevrolet responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 13, 2023

Morgan was the staff who assisted me in getting my vehicle looked at. He did inform me upfront that it would be about a 3 hour wait and offered a shuttle service, however I declined. As I waited, Morg More

by ELYGONZALEZ_42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Johansen, Morgan Hough
Sep 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Morgan and the team here at Shottenkirk Chevrolet.

September 13, 2023

Good customer service, patient, polite and respectful. They do work hard to give you a good deal. More

by FERRARJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge, Morgan Hough
Sep 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2023

Friendly, helpful staff. Service was finished quickly. Very nice man washed my car and then dried it too. More

by BARBMOORE2283
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Shottenkirk Chevrolet responded

Thank you, Barb, for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 11, 2023

Staff at Shottenkirk Chevy is always great. Tate does an awesome job every time with any of my service needs! More

by Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Colby Oberembt, Tate Pumphrey
Sep 12, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you for choosing Shottenkirk Chevrolet, and we look forward to having you as a valued customer for many years to come!

September 09, 2023

They were very helpful and helped service my vehicle in a very timely manner. I had a wonderful experience. More

by Preston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 11, 2023 -

Shottenkirk Chevrolet responded

Thank you, Preston, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

Consistent courteous service usually in reasonable amount of time. They have worked me in to meet my own time issues and gave me alternative possibilities on replacement parts. More

by SENNSATIONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Tate Pumphrey
Sep 11, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 08, 2023

The entire team was great getting us the car we wanted. Made the process easy and quick. More

by MISSYPARTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Sep 09, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2023

Very professional and easy to work with. I thank her for being patient on the phone More

by WATSON.ST827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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