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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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September 19, 2023

The dude that was assigned to me wasn’t even there. The other dude was cool. When I got my car back it REEKED like weed. Whatever worker drove my car for the split second from one lot to the other need More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Sep 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Ruby, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. We aim to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 18, 2023

Everyone we worked with was very helpful Listened to what we wanted and found the car for us. Thank you More

by DONNA.BUSSANMAS
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review, Donna! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

All the staff I had contact with were very courteous & efficient.. Ryan told me the condition & cost of filters & wipers before replacing. Very pleased with the attention to details! More

by Ann,Newbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review, Ann. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2023

Thanks and Great job Colby and team for diagnosing and completing repairs all in same day! More

by dusty4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

Service (oil change and tire rotation) completed timely. Friendly staff, in and out in around thirty minutes. More

by NASCARRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2023

Colby was professional and responsive. This dealership found an issue that I had been dealing with for well over a year - that a GMC dealership was unable to diagnose. Not a doubt in my mi More

by ANNIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Annie, and we are thrilled that you found your experience with Colby here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2023

When going in for a recall the people were very helpful in what we needed and honest when it came to prices that we asked them about with our tail pipe. I would go back anytime! More

by Amy606300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 15, 2023

Very good & fast service! Appreciate the service & friendly service folks there to help customers & waiting. More

by DKHOPS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Colby Oberembt
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2023

Colby was great in assisting me with a warranty issue on my suburban. Good communication and did everything he could to help me out. More

by joetrilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Colby was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2023

Always so courteous and do the work that needs to be done. Great crew! Thank you, Chance, for making my car road ready. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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