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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,719 Reviews

1,719 Reviews of Shottenkirk Chevrolet - Service Center

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October 03, 2023

The people and managers there are extremely knowledgeable and willing to do whatever it takes to get your business. My main issue, purchased a BRAND NEW 2024 vehicle with 300 miles and the driver window More

by PHONGCHI1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
Oct 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 03, 2023

Dave is and has been my salesman for years and he will ALWAYS be my salesman. I haven’t bought a vehicle any where else in almost 20 years. More

by Bluejaymom
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

October 03, 2023

My experience with the customer service was excellent. I am new to town and plan to make Shottenkirk Chevrolet my car home. More

by trudy.belay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Oct 04, 2023 -

Shottenkirk Chevrolet responded

Trudy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2023

Ryan did a great job. He showed patience with me. Great service. Explained a complicated situation. More

by TJMILLER21328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2023

We purchased 2 vehicles from this dealership. Friendly and knowledgeable. Service is great and timely. More

by NECOMPDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Oct 01, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 30, 2023

Alan made sure that Colby addressed my issue promptly. Colby was great! He got my car fixed quick and helped me make the best choice to fix the issue. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tina, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

September 30, 2023

Dave was excellent as our sales advisor. Thank-you Shottenkirk! The buying process was outstanding. More

by MEYERP5593
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

September 30, 2023

Always helpful and easy to get in for a appointment And they seem to get things done More

by GAFFPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 30, 2023

Really great experience here. Bought my last 2 trucks here. Will definitely come back again. More

by JMACDONALD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 28, 2023

I just needed a front license plate holder put on my new Colorado. I called Tate and he set up time the following week. Quick job and Tate was great to work with. More

by James Fennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Sep 28, 2023 -

Shottenkirk Chevrolet responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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