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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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October 07, 2023

Easy booking, Tate was great but the service department made me feel unwelcome. No one greeted me and acted like I wasn't there. Only Tate acknowledged me after he noticed me More

by koiydowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 07, 2023

Ryan is super helpful. He always answers all of my questions. I've bought from Shottenkirk before and will continue to do so! More

by laurie91956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Laurie, please let us know.

October 07, 2023

I needed batteries for my pickup right away after jumping it to get to Shottenkirks and they had me in and out within a half hour. Very pleased. More

by msodapop55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

October 07, 2023

Fast and efficient service. Flexible with scheduling. Easy to contact. Honest recommendations and thorough service. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Colby Oberembt
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

October 07, 2023

I think Service was good on my truck at this dealership thank you for the quick service. More

by MARK.KENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you, Mark,! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 06, 2023

Fast friendly service, waiting room is nice as well Free coffee! Will be bring my truck back for service again More

by Anderson_ross76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 05, 2023

Excellent customer service. Informative. Gave updates along the way. Will definitely be back and highly recommend!! More

by shellieann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 05, 2023

They are awesome. I like the way they welcome us and they know how to figure out the vehecle's problems More

by Tobongye Ushinawake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 05, 2023

Kept me updated as everything progressed. Delivered as promised. No issues, fors his job well. More

by RANDYWITZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the service tec hs name, Ryan McClure
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2023

The people and managers there are extremely knowledgeable and willing to do whatever it takes to get your business. My main issue, purchased a BRAND NEW 2024 vehicle with 300 miles and the driver window More

by PHONGCHI1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
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Oct 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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