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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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October 21, 2023

I had a flat tire and I didn't know how to proceed. Service personnel explained the process. More

by j.house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Oct 22, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2023

I was very pleased with the service department and the speed of when the parts were delivered. More

by ARNIELEMKE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

October 20, 2023

Very professional & courteous. The appointment time fit my schedule. They called & informed me what they found out with the engine warning light. They called the extended warrant More

by scdean69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
Oct 20, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

October 19, 2023

All persons involved where polite and vary helpful I will definetly have my service performed here again More

by TJSCHNEIDER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 18, 2023

I got in with an appointment quickly. They were thorough with trying to diagnose my issue. More

by JANALYN.PHILLIPS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 18, 2023

Saturday morning oil change done quickly. Dropped off car and was notified promptly when work was complete. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Oct 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2023

The dealership did a great job. They were thorough, and were able to tell me what they did to resolve my issues. They also finished the job in the time frame they had suggested i More

by farrell.patrick.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Oct 18, 2023 -

Shottenkirk Chevrolet responded

Patrick, Thanks for sharing about your experience with Shottenkirk Chevrolet. Tate and our team appreciate your business and hope to see you again soon!

October 17, 2023

Had an oil change and tires rotated, they never checked or filled tires to recommended pressure. I have gotten this service done at other dealers and they give you a print out of all items checked or fluid More

by ddholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Hough
Oct 21, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 16, 2023

They really came through for me in a pinch. We were on our way home from New Mexico to Cedar Rapids. They put in an alternator and battery in a couple hours at the end of the day. Saved me a ho More

by uncleswobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Oct 17, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 16, 2023

Good service! No issues to report. Done in good amount of time. Work requested was done. More

by jensensb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remeber
Oct 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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