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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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November 05, 2023

Customer service was great, helpful staff, great pricing, and I also got a free car wash More

by amberk0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you, Amber! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 04, 2023

Tate made the process so easy and he kept me informed through the visit. Great! More

by ANNESNELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
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Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anne, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

November 04, 2023

Morgan is the best. He is easy to reach, he says what he will do, and he follows through. More

by sumner.worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Sumner, and we're happy to hear that Morgan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

November 04, 2023

They were very fast and courteous. It was easy to schedule and get in. Very good service More

by tom.kline68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Tom, and for taking the time to leave us this wonderful feedback!

November 03, 2023

They were thorough and great attitudes. First time ever a dealer didn’t charge me to investigate an issue like a check engine light. More

by JANALYN.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience, Janalyn, with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 02, 2023

Great to deal with got me in as quick as they could and was quick at doing a good job More

by ARROWSLINGER2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

The dealership is very nice place and the people are super nice. They get things done in a timely manner More

by J.MECHELLE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Tate was able to help, and we hope to see you again!

November 01, 2023

I continue to be impressed with their ability to schedule oil changes within a week, then get you in and out within a reasonable timeframe. More

by TODDABRAUN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Shottenkirk Chevrolet responded

Thank you, Todd, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Good repair experience. Final price came in at the estimate. Car done when it was promised. Good communication More

by DAVE.RINEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 02, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 31, 2023

Very concerned with under 3000 miles out HD3500 has been in for two electrical problems and once again parts are on backorder More

by BW
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Tate and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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