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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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November 13, 2023

Great experience purchasing my new car. Everybody was very pleasant to work with. Great process. Put no pressure on me to buy. More

by IA_RITTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
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Nov 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2023

Communication was great. Tate scheduled me right away and then worked with me when I had an issue making my appointment on time More

by Scroupious
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Nov 13, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! Tate and our team sincerely value your business and look forward to your next visit.

November 11, 2023

The automotive team was great, friendly and very professional. Not to mention very fast and efficient. I trust them with my Truck maintenance. More

by Hobie0707@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
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Nov 11, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2023

I had excellent service on getting a module replace that was keeping me from lowering my tailgate and also draining my battery. Fixed it same day within hours!!! More

by KATHYKUHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 11, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2023

Great Dealership. I still do not have a solution to my problem, but hoping it gets fixed soon. I was told bad torque converter and it is ok to drive while I wait to More

by JEFFJACKSON27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department, Jeff! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance. We hope to get these issues resolved as soon as possible!

November 09, 2023

The customer service is pretty cool. No I just hope the price matches. The shuttle service is nice to use. More

by JACKSON_RODERIC
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2023

Great service. Thanks for getting me in and out in time. Very friendly driver too. More

by PEGENEREUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2023

Got ripped off. Toyota dealer said never saw what on diagnostic. Did not need hybrid battery. Should do diagnostics on Chevys only More

by Paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate Pumphrey
Report | Print
Nov 12, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Paige, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 07, 2023

Service guy Colby is especially talented and good looking. Always answers the phone and gets me in right away More

by terancozad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Colby and our service team. We're glad to hear we delivered such a great experience!

November 06, 2023

They were so very helpful with all the technology on my pickups! Appreciate it so much! More

by JOWILDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Shottenkirk Chevrolet responded

Jo, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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